Front Office Agent Intern

May 31, 2023 | Customer Service & Support | 4 positions in Banteay Meanchey, Kampong Cham, Phnom Penh, Sisophon

Job responsibilities

Overview:

We are now looking for Front Office Agent Interns for the following locations:

• Phnom Penh #3
• Banteaymean Chey | Svay Sisophon  #1
• Kampong Cham #1

Main Responsibilities:

• Welcoming customers
• Selling and changing SIM card
• Providing value-added services to subscribers
• Handling customers’ complaints and requests
• Answering and recording customer inquiries
• Interfacing with other departments
• Following up with related departments on pending complaints

Job requirements

• Minimum high school diploma or undergraduate of bachelor’s degree.
• Be able to use computer skills.
• Be able to speak and write English.
• Highly committed, honest, and flexible.

Working Conditions:

Working time:

Shift A (7:30 am - 3:30 pm)

Shift B (12:00 pm - 8:00 pm)

Shift B1 (1:00 pm - 9:00 pm)

Shift B2 (2:00 pm - 10:00 pm)

Shift C  (9:00 am - 5:00 pm)

Number of working days: 6 days/week (one day off / week is rotated)

Work on public holidays with a holiday bonus

Development opportunity:

After 6 months of service, good performers will have an opportunity to be promoted to permanent employees subject to their actual performance.

 

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