Pay two months and get the router FREE!
Enjoy Smart @Home, the simple, plug-and-play home Wi-Fi service from Smart!
You can set it up in five minutes with no cabling needed and no deposit required. With certain plans, you’ll even get the FREE router!
Choose one of three affordable plans, starting from as low as 12 USD/month. Enjoy great home Internet as well as FREE and UNLIMITED access to movies, sporting events and TV shows on Soyo and JaiKonTV.
All Smart mobile customers that activate Smart @Home will receive a 2GB data BONUS every month on their linked Smart @Home mobile number. Not only that, but all Smart @Home customers also instantly become SmartVIP members!
Order your Smart @Home in the SmartNas app now and one of our agents will come and install it for you. In SmartNas, you can also easily check your service status and manage your account. Alternatively, you can visit one of our Smart Shops to purchase this service.
Smart @Home is now available in Phnom Penh, Siem Reap, Battambang, Sihanoukville, Banteay Meanchey (Sisophon and Poipet), Kampong Speu, Kampong Cham, Kandal, Kampot, Kampong Chhnang, Takeo, Kampong Thom, Koh Kong, Prey Veng, Oddar Meanchey, Pailin, Pursat, Ratanakiri, Stung Treng, Svay Rieng and Tboung Khmum. More locations are coming soon!
If you’re an existing Smart @Home subscriber and want to change plan, we’ll give you a discount when you switch in the SmartNas app.
How to order Smart @Home?
- Check which plan and Internet speed you want.
- Go into the SmartNas app, choose the plan you want and book a convenient time for one of our agents to come and set it up for you. You can also order your Smart @Home by calling 1204 or by visiting your nearest Smart Shop.
- Simply maintain sufficient balance each month to enjoy uninterrupted service. It will renew automatically.
- Manage and control your Smart @Home service via SmartNas.
- UNLIMITED access to Soyo and JaikonTV.
- Receive a FREE 2GB data BONUS for your Smart prepaid mobile number every month.
- Instant SmartVIP membership and become a Pleng Pro user on your Smart mobile number.
- Three different packages and speeds to suit your budget and needs.
- Fast and reliable Internet speeds.
Contact our agents
- Dial 1204 using your linked Smart @Home number
- Press 1 for Khmer or 2 for English
- Press 1 for account
- Press 0 for agent
Terms & Conditions
- Smart @Home is for home use only. It is not intended for commercial use.
- For Smart @Home, a month of service is defined as 30 days, not a calendar month. For example, any three-month plan will last 90 days.
- The router comes with a free 1-year warranty. The maximum number of devices you can connect to your Smart @Home set at any one time is 10. The voice port on the router is not supported (no VoIP). The Smart @Home number is not capable of receiving SMS.
- Subscribers with an active Smart @Home subscription will also receive a free 2GB data bonus each month on their Smart prepaid mobile number. The data bonus is added upon each successful Smart @Home renewal.
- Smart @Home is a prepaid service. Please maintain enough balance on your Smart @Home number to ensure your subscription renews automatically and to enjoy the service without interruption. You can top up as much as you want. There is no balance transfer in or out of your Smart @Home number. There is also no cash refund.
- The maximum download speed of the Basic plan is 4Mbps, the Standard plan is 6Mbps, and the Premium plan is 10Mbps.
- The upload speed should reach at least 0.5Mbps across all packages.
- The Fair Usage Policy is 250GB/month for the Basic and Standard plans, and 400GB for the Premium plan. If you exceed your plan’s data allowance within a month, your Internet speed will be reduced to 1Mbps. You can still use data after the fair-usage limit has been exceeded, but only at 1Mbps until the next monthly Smart @Home subscription renewal cycle, unless you purchase a 2 USD Full Speed Booster in the SmartNas app.
- The Smart @Home subscription auto-renews and is deducted from your Smart @Home number’s balance each month, based on the price of your plan.
- If you do not have enough balance for your Smart @Home service to renew, your service will be suspended until you top up. You can use the SmartNas app to top up your Smart @Home balance.
- Our promise on refunds and returns:
- Smart @Home will be fully refunded for any of the following reasons:
- No signal, if the complaint is raised within 5 days of purchase.
- Poor signal, if the complaint is raised within 14 days of purchase.
- However, if you are currently living in a lockdown area due to COVID-19, you can get a full refund if you request it anytime from the date of purchase until the end of June 2021. Once you have logged a complaint and requested a refund due to a valid reason, your router will be deactivated. You can then return your Smart @Home and get a refund at any Smart Shop when you are able to visit one of our shops. If the refund is approved, you must return your Smart @Home router in the original packaging, undamaged, to a Smart Shop to receive your cash refund.
- Any complaint needs to be raised through our Contact Center (1204) or at one of our Smart Shops. To process your refund, your router must undergo a service-quality analysis. This means that your Smart @Home router must remain plugged in at your house during the analysis process. If the refund is approved, you must return your Smart @Home router in the original packaging, undamaged, to a Smart Shop to receive your cash refund.
- Refunds will be approved once the Smart @Home router has been returned and checked for possible damage.