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Smart Axiata is fully committed to the highest standards of governance in its pursuit of the company’s mission and vision. We recognize the importance of governance and the values of “We are open and honest (UI).” and “We win big, as a team (EP).” by ensuring a robust framework whilst remain agile to meet future challenges.

Anti-Bribery & Anti-Corruption (ABAC)

Smart Axiata takes pride in its beliefs and core value of “We are open and honest (UI).” and is committed to conducting business with zero tolerance to any form of bribery and corruption.

➤ ABAC Policy Statement (PDF)
➤ ABAC Policy (PDF)
➤ Smart Provisions on Anti-Bribery and Anti-Corruption(PDF)

Speak Up Channel

Smart Axiata’s Speak Up channel is an independently managed and anonymous whistleblowing service. In addition to being able to report directly to company’s representatives or official channels, any suspected misconduct or illegal/unethical behavior may be reported without fear of retaliation or unfair treatment.

➤ Whistle Blowing Policy & Procedure (PDF)
➤ Click here to report

ISO 27001 Certification

Smart Axiata adheres to international standards in our implementation of information security management system. ISO 27001 is one of the most widely recognized and internationally accepted information security standards. It identifies the requirements for a complete information security management system and defines how organizations should manage information securely, including appropriate security controls, reviews and defined and documented process.

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