To ensure products and services meet our quality requirements and are obtained at the lowest price from qualified bidders in a fair, open and transparent manner.
How to become a supplier
To became a supplier for Smart Axiata, a company must:
- Comply with our Supplier Code of Conduct.
- Comply with our Non-Disclosure Agreement.
- Submit the required supporting documents.
Failure to comply with the above criteria shall exclude a company from being considered as a supplier.
To register to become a supplier for Smart Axiata, please contact [email protected].
Supplier Code of Conduct
Smart Axiata’s Supplier Code of Conduct (SCOC) has been created to provide a clear statement of Smart’s expectations of suppliers in all procurement dealings, ensuring that recognized procurement ethics are followed. Transparency and accountability should be strictly adhered to in all procurement activities. This SCOC establishes the standards required for conducting business with Smart. The requirements set out the minimum levels of compliance required by Smart’s suppliers. As a supplier, you are encouraged to exceed the requirements wherever possible. We will consider these principles in our selection of suppliers and will actively monitor suppliers’ compliance.
Non-Disclosure Agreement (NDA)
The document below outlines the mandatory confidentiality terms that all suppliers participating in Smart’s requests for proposals/quotations/information must comply with, as Smart may occasionally disclose confidential information to suppliers for the purposes of:
- Facilitating business dealings, operations, cooperation and/or discussions.
- Performing obligations of an agreement.
- Discussing a potential business relationship.
- Evaluating or establishing a potential business relationship.
- Procuring, developing, implementing and/or maintaining existing and/or new solutions and/or systems for Smart.
Standard PO Terms & Conditions
A purchase order (PO) issued by Smart Axiata Co., Ltd. may either refer to a contract entered into with such contracting party (i.e., master agreement/indent) or issued as a standalone PO (without a contract/indent reference).
Irrespective of either scenario mentioned above, the standard terms and conditions for a PO shall become a binding contract when the PO is accepted by the supplier.
Where the PO is referring to a contract, the terms and conditions stipulated in such contract as well as the standard terms and conditions of the PO shall be collectively applicable and binding as stipulated in the respective documents.
Please refer to the below PDF for the standard terms and conditions applicable for all POs issued by Smart.