Front Office Agent Intern
Front Office Agent Intern
February 28, 2023 | Customer Service & Support | 4 positions in Phnom Penh, Poipet, Pursat, Takeo
Job responsibilities
Overview:
We are now looking for Front Office Agent Interns for the following locations:
- Phnom Penh #2
- Pursat #1
- Poitpet #1
Main Responsibilities:
Reporting to Smart Shop Supervisor, the successful candidate will be responsible for:
- Welcoming customers
- Selling and changing SIM card
- Providing value-added service to subscribers
- Handling customers’ complaints and requests
- Answering and recording customer inquiries
- Interfacing with other departments
- Following up with related departments on pending complaints
Note: By submitting your CV to our career portal, you have read carefully and agreed to the terms & conditions of our Privacy Notice for Candidates here.
Job requirements
- Good communication skills and ability to handle with strong complaints' customer
- Bachelor degree or Fourth year student in Management, Marketing or related field
- High level of experience in problem solving and willing to work under pressure
- High level in computer skills (Microsoft Office)
- Fluent Khmer and decent English both spoken and written
- Working shift:
. Shift A from 7:30am - 3:30pm
. Shift B From 12:00pm - 20:00pm, 13:00pm - 21:00pm, 14:00pm - 22:00pm
- Working 6 days per week,
- 1 day off per week is rotated
Note: By submitting your CV to our career portal, you have read carefully and agreed to the terms & conditions of our Privacy Notice for Candidates here.
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