Assistant Smart Shop Supervisor

January 17, 2020 | Customer Service & Support | 4 positions in Kampong Chhnang, Phnom Penh, Prey Veng, Sihanoukville

Job responsibilities

• Strong management and observance to the whole team and working environment
• Leading the Front Office team - Shift planning, organize and day by day management
• Good at motivating staff to work hard
• Flexible in dealing with complaint and all type of the problem happen inside and outside the shop
• Able to give an immediate support to agent at anytime
• Good at coaching and training the subordinates
• Well trained and know clearly about the product knowledge and system
• Be creative and producing more activities in order to increase more monthly revenue
• To lead and advice agents when they conduct the mistake
• Complete all the assigned tasks by the manager as per management decision.
• Strong at selling devices to achieve the target set from management
• Selects, develops, and evaluates personnel to ensure the effective and efficient operation of the function
• May manage systems and procedures to protect departmental assets
• Supervisor need to be responsible for daily cash operation and stock report

 

Job requirements

• MBA or BA degree in Business Administration/ Human Resource Management
• High motivation and ability to work independent
• Strong computer skills (Microsoft office)
• Good communication with all related departments
• Fluently in English and Khmer both writing and speaking
• At least 1 year relevant working experience
• Telecom experience is an advantage