Assistant Smart Shop Supervisor

September 27, 2019 | Customer Service & Support | 4 positions in Kampong Chhnang, Phnom Penh, Prey Veng, Sihanoukville

Job responsibilities

  • Strong management and observance to the whole team and working environment
  • Leading the Front Office team - Shift planning, organize and day by day management
  • Good at motivating staff to work hard
  • Flexible in dealing with complaint and all type of the problem happen inside and outside the shop
  • Able to give an immediate support to agent at anytime
  • Good at coaching and training the subordinates
  • Well trained and know clearly about the product knowledge and system
  • Be creative and producing more activities in order to increase more monthly revenue
  • To lead and advice agents when they conduct the mistake
  • Complete all the assigned tasks by the manager as per management decision.
  • Strong at selling devices to achieve the target set from management
  • Selects, develops, and evaluates personnel to ensure the effective and efficient operation of the function
  • May manage systems and procedures to protect departmental assets
  • Supervisor need to be responsible for daily cash operation and stock report

 

Job requirements

  • MBA or BA degree in Business Administration/ Human Resource Management
  • High motivation and ability to work independent
  • Strong computer skills (Microsoft office)
  • Good communication with all related departments
  • Fluently in English and Khmer both writing and speaking
  • At least 1 year relevant working experience
  • Telecom experience is an advantage

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