Deliver Smart Axiata's 'one customer, one memory' vision, building a single unified CRM layer and orchestrating seamless digital and assisted channel experiences across every touchpoint. This role owns the technology and integration backbone of the omnichannel strategy - including direct governance of the AI & CX automation programme - partnering with IT and Digital to eliminate channel silos and ensure every interaction benefits from full customer context.
Application Process
Thank you for your interest in joining Smart Axiata!
- To apply, please fill out the application form and upload your CV or send your CV to [email protected].
- Kindly note that only shortlisted candidates will be contacted.
We appreciate your time and effort in applying and look forward to reviewing your application.
For any inquiries, feel free to reach out to us at [email protected].
Application Form