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Smart eSIM​

Smart eSIM​

Change your physical SIM to a Smart eSIM in SmartNas or at any Smart Shop.​

 

The Smart eSIM allows customers with a device that supports eSIM technology to purchase an eSIM or switch to one from a physical SIM card. It’s perfect for those who need to use more than one phone number, as it makes it easy to switch between SIMs without having to replace them physically. You can also easily change your physical SIM to an eSIM by yourself in the SmartNas app or at any Smart Shop.​ 

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Easily activated and transferred ​ in SmartNas​

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Easy to change SIM card​

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Impossible to lose​ or damage SIM​

How to do self-purchase an eSIM in SmartNas!

Bong Smart
Step 1
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Bong Smart
Step 1

For new customers (with no SmartNas)

Download the SmartNas app then go into the app then click “Purchase New eSIM” button

Bong Smart
Step 2

For existing customers (with SmartNas)

Go into SmartNas app and click on “eSIM” button.

Bong Smart
Step 3

Click on “Purchase now” button for purchasing new eSIM. If your device is eSIM compatible, you will be able to continue to the next step 

Bong Smart
Step 4

Then, please read the instruction and click on “find phone number” button 

Bong Smart
Step 5

Choose your favorite number and click “next” button and read the terms and conditions and click on “Agree”

Bong Smart
Step 6

Next scan your National ID card or Valid Passport properly and click on “Scan Now”

Bong Smart
Step 7

Then scan your face for verification and click “Next”

Bong Smart
Step 8

Verify your personal information then click “verify”

Bong Smart
Step 9

Click on the plan to select the plan then click “Next”

Bong Smart
Step 10

Verify your information to complete payment and fill in your daily-use email correctly then click “Payment”

Bong Smart
Step 11

Please wait for payment completed and please do not leave or close the app or turn off Wi-Fi.

Bong Smart
Step 12

  • IOS: please click on “Process Now” button to finish activating eSIM.
  • Android: You can activate your eSIM following the instruction sent to your email.

How to switch to eSIM by yourself on SmartNas app

Bong Smart
Step 1
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Bong Smart
Step 1

Go into SmartNas app and click on “eSIM”

Bong Smart
Step 2

Click on “Switch Now”

Bong Smart
Step 3

If your device is eSIM compatible, you will be able to continue to the next step 

Bong Smart
Step 4

Please read the condition in switching to eSIM then click “Start”

Bong Smart
Step 5

Then check your phone number status and information and click “Next”

Bong Smart
Step 6

Please read the terms and conditions and click on “Agree”

Bong Smart
Step 7

Check your personal information then complete your daily use email and click “Request OTP Number”

Bong Smart
Step 8

Fill in the OTP number and click “Verify”

Bong Smart
Step 9

Please wait for eSIM switching and please do not leave the page or close the app or turn off Wi-Fi.

Bong Smart
Step 10

You have successfully switched Smart eSIM. Immediately your phone number’s service will cut off till you successfully complete activate eSIM on your device.

Bong Smart
Step 11

  • IOS: please click on “Activate eSIM on this phone”.
  • Android: You can activate your eSIM following the instruction sent to your email.