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About Smart

About Smart

Smart Axiata is more than a telecommunications provider—we are a dedicated partner in building a sustainable and inclusive future for Cambodia. Sustainability lies at the core of our operations and business strategy. Guided by our four sustainability pillars—Advancing Digital Society, Advancing a Green Economy, Advancing Our People and Communities, and Driving Governance and Risk—we aim to create a resilient digital ecosystem that empowers individuals, protects the environment, and supports long-term national development.

As a subsidiary of Axiata Group Berhad, one of Southeast Asia’s leading telecommunications groups, Smart is a key Malaysian enterprise partially owned by a sovereign wealth fund of the Government of Malaysia. Smart benefits from both regional expertise and global standards. This strong backing reinforces Smart’s commitment to delivering world-class services while contributing to Cambodia’s digital and economic transformation.  

Smart’s reputation as a trusted innovator is built on a track record of technological leadership in Cambodia. Building on years of network advancement, Smart has now entered the 5G era, marking a major leap in next-generation connectivity. The journey toward 5G began with Cambodia’s first live 5G showcase in 2019, followed by continued investment, testing, and readiness to ensure a robust and reliable rollout. With the launch of Smart 5G, Smart is setting new standards for speed, capacity, and digital experiences, reinforcing its commitment to delivering future-ready connectivity for individuals, families, and businesses.

Smart places significant emphasis on improving customer experiences. Ongoing efforts in service optimization ensure that offerings are not just secure and user-friendly but also attuned to the evolving needs of its customers. The goal is to enhance satisfaction through every touchpoint of the customer journey.

Smart’s ethos extends beyond service provision to corporate social responsibility. With a team of over 1,000 committed professionals, Smart is dedicated to delivering unparalleled products and services while actively engaging in environmental conservation and community development. Their contribution to societal enrichment is matched by a commitment to transparent governance, ensuring that stakeholders consistently observe Smart Axiata as a model of integrity and reliability.

Smart is not just connecting Cambodia to the world; it is actively creating a future where technology is interwoven with the fabric of everyday life, driving the country towards its vision of becoming a higher income country by 2050. 

Live. Life. Be Smart. 

About Us

Corporate information

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Values and identity

Smart Axiata’s mission, vision and core values are the guiding principles for making sure everyone at Smart is on the same page. All of us at Smart align ourselves with the company’s high standards and ambitious goals to create an environment that cultivates the right values.

Governance

Smart Axiata is fully committed to the highest standards of governance and integrity in its pursuit of the company’s mission and vision. We recognize the importance of governance, and our board and board committees play an active role in administering and reviewing Smart’s governance practices and framework to ensure its relevance and ability to meet future challenges.​

Procurement

​To ensure products and services meet our quality requirements and are obtained at the best price from qualified bidders in a fair, open and transparent manner.​

The team

Get to know the talented individuals driving our vision forward and shaping the success of our organization​.

Awards

 Discover the recognition and accolades that highlight our commitment to excellence and innovation.​

Values and identity
Governance
Procurement
The team
Awards
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Values and identity

Smart Axiata’s mission, vision and core values are the guiding principles for making sure everyone at Smart is on the same page. All of us at Smart align ourselves with the company’s high standards and ambitious goals to create an environment that cultivates the right values.

https://smartaxiata-website-prod-v2.s3.ap-southeast-1.amazonaws.com/Governance_Banner_1920_px_x_675_px_New_Artwork_26c6cf0d0d.png

Governance

Smart Axiata is fully committed to the highest standards of governance and integrity in its pursuit of the company’s mission and vision. We recognize the importance of governance, and our board and board committees play an active role in administering and reviewing Smart’s governance practices and framework to ensure its relevance and ability to meet future challenges.​

https://smartaxiata-website-prod-v2.s3.ap-southeast-1.amazonaws.com/Procurement_Banner_1920_px_x_675_px_SEO_5937fb831a.png

Procurement

​To ensure products and services meet our quality requirements and are obtained at the best price from qualified bidders in a fair, open and transparent manner.​

https://smartaxiata-website-prod-v2.s3.ap-southeast-1.amazonaws.com/The_Team_Banner_1920_px_x_675_px_SEO_7de7fb45b1.png

The team

Get to know the talented individuals driving our vision forward and shaping the success of our organization​.

https://smartaxiata-website-prod-v2.s3.ap-southeast-1.amazonaws.com/Awards_Banner_1920_px_x_675_px_SEO_e029909091.png

Awards

 Discover the recognition and accolades that highlight our commitment to excellence and innovation.​

CSR & Sustainability

Embracing CSR and sustainability for a better tomorrow

Our framework

Our management approach to sustainability is aligned with that of Axiata Group and is based on the four Sustainability Pillars model.

    Our framework

    CSR initiatives

    Discover our ongoing projects aimed at promoting environmental responsibility, digital inclusion, social impact and sustainable practices.

      CSR initiatives

      Sustainability reports

      Find out about our ongoing sustainability efforts in Cambodia.

        Sustainability reports

        Impact stories​

        Inspiring stories of change, progress and positive impact in our communities and beyond.​

          Impact stories​

          Protect Cambodian children

          Report it, don’t ignore it.​

            Protect Cambodian children
            Press Releases

            Our latest updates

            Smart Axiata Partners with FastWin Media to Enhance Cambodia’s Tourism Experience with Complimentary WiFi on Airport Buses operated by the Phnom Penh City Bus Authority
            Smart Axiata Partners with FastWin Media to Enhance Cambodia’s Tourism Experience with Complimentary WiFi on Airport Buses operated by the Phnom Penh City Bus AuthorityFebruary 02, 2026

            Phnom Penh, 02 February 2026 — Arriving in a new country should feel seamless, welcoming, and connected from the very first moment. For the first time in Cambodia, Smart Axiata is partnership with FastWin Media Co., Ltd and support from the Phnom Penh City Bus Authority are redefining the arrival experience by introducing complimentary high-speed WiFi at airport shuttle bus stations and onboard buses serving routes to and from Techo International Airport (TIA), bringing Cambodia’s tourism experience in line with other international destinations.

            Smart Drives Rapid 5G Expansion Across Cambodia, Deploying Over 600 Sites in the first month, reaching to 21 Cities and Provinces
            Smart Drives Rapid 5G Expansion Across Cambodia, Deploying Over 600 Sites in the first month, reaching to 21 Cities and ProvincesJanuary 31, 2026

            Phnom Penh, Cambodia — Smart Axiata has moved swiftly to advance Cambodia’s transition to next-generation connectivity, deploying more than 600 5G sites across 21 cities and provinces within just 27 days, marking a decisive step in establishing nationwide 5G readiness. This deployment is especially notable, as the network has expanded from 283 sites on January 1st to over 600 sites, more than doubling the rollout in less than a month.

            Smart Axiata Hosts MEF’s IT Department for Knowledge Sharing on International-Standard Data Center and Cybersecurity Operations
            Smart Axiata Hosts MEF’s IT Department for Knowledge Sharing on International-Standard Data Center and Cybersecurity OperationsJanuary 26, 2026

            Phnom Penh — On 26 January 2026, Smart Axiata welcomed the Information Technology Department of General Secretariat of Ministry of Economy and Finance (MEF) to its headquarters for a knowledge-sharing visit focused on Smart’s international-standard Data Center, Service Operation Center (SOC), and Cyber Fusion Center. The visit aimed at providing practical insights as MEF prepares to enhance its own data center and security capabilities.

            SMART Axiata and UNICEF Cambodia Unite to Support Children’s  Learning and Nutrition in Response to Border Crisis
            SMART Axiata and UNICEF Cambodia Unite to Support Children’s Learning and Nutrition in Response to Border CrisisJanuary 19, 2026

            PHNOM PENH, 19 January 2026 – Telecom company SMART Axiata and UNICEF Cambodia have partnered to launch Enabling Children’s Learning and Nutrition in Cambodia’s Border Crisis, a one-year emergency initiative aimed at protecting the health and education of thousands of children and mothers affected by the recent Cambodia-Thai border conflict.

            Notices

            Information about our services

            Privacy Notice

            Privacy Notice

            All our activities are underpinned by our T.R.U.S.T principles of being Transparent, respecting your Rights, in our Use of your personal data, through robust cyber Security practices and we take due care when Transfer of your personal data is required.

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            Internet Fair Use Policy

            Internet Fair Use Policy

            The Smart Internet Fair Use Policy – (“Fair Use Policy”) – sets forth rules for Smart subscribers in regard to the usage of the internet service provided by Smart (“Smart Internet Service”).

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