This role is to support Head of Enterprise Product Portfolio Management in developing and managing innovative converged connectivity and ICT products.
- Define and drive the product strategy for converged connectivity and ICT solutions, including voice, data, and multimedia services.
- Oversee the entire product lifecycle, from concept to launch and post-launch performance. Manage product updates, enhancements, and end-of-life decisions.
- Develop product roadmaps and ensure alignment with business objectives and market needs.
- Identify and evaluate emerging technologies and industry trends to enhance service offerings and operational efficiency.
- Conduct market research to identify trends, customer needs, and competitive landscape.
- Engage with customers to gather feedback, understand their needs, and ensure the product portfolio meets or exceeds their expectations.
- Work closely with engineering, marketing, sales, and operations teams to ensure successful product development and deployment.
- Coordinate with cross-functional to monitor product performance and analyze area for improvement.
- Coordinate with external vendors and partners for technology integration and support.
- Monitor and analyze product performance metrics, including revenue, market share, and customer satisfaction.
- Prepare regular reports and presentations for senior management on product performance and strategic recommendations.
- Perform other duties as required.
