Enterprise Sales Manager

Driving revenue growth and market share by developing and executing sales strategies for a portfolio of ICT products and services. This role requires a deep understanding of the ICT industry, customer needs, and market trends. 

• Identify potential customers within the assigned segment to penetrate the market and achieve Enterprise Business goals and targets by consulting and offering Mobility, Connectivity, and ICT solutions.
• Mentor team members and take a leadership role in supporting staff to overcome client issues while promoting upselling and cross-selling of Mobility, Connectivity, and ICT solutions.
• Build and maintain professional relationships and networks with new and existing customers to expand the business, enhance customer loyalty, and generate new revenue streams through Mobility, Connectivity, and ICT offerings.
• Provide market updates and customer feedback to the Product and Marketing teams for market analysis and product development; work closely with the Product team on custom requests for new Mobility, Connectivity, and ICT solutions.
• Serve as a central contact point and collaborate closely with the support team to address customer needs and requirements related to Mobility, Connectivity, and ICT solutions.
• Prepare weekly sales reports and forecasts (Sales Pipeline), demonstrating proficiency in using CRM tools to track Mobility, Connectivity, and ICT solution sales.
• Attend network and business events hosted by Enterprise Business to promote Mobility, Connectivity, and ICT solutions, as assigned by the line manager.
• Understand client needs and proactively recommend new Mobility, Connectivity, and ICT solutions to improve business efficiency and reduce costs.
• Support Key Account Executives in developing sales skills specific to Mobility, Connectivity, and ICT solutions, while providing guidance and mentorship.
• Collaborate with the Head of Enterprise Business to resolve client issues related to billing, contract renewals, and solution-specific matters.
• Drive innovation by identifying new opportunities to build scalable revenue streams through creative Mobility, Connectivity, and ICT solution offerings.
• Conduct business trips to provincial locations, as needed, to meet with potential customers and present Mobility, Connectivity, and ICT solutions.
• Perform other tasks as assigned by the line manager.

Education:

• Bachelor’s degree in Business Administration or a related field.

Experience:

• Minimum 3 years of relevant sales experience, preferably in telecommunications and ICT sales solutions.
• Experience in developing and expanding business relationships within the Tourism and Public sectors.

Skills and Competencies:

• Strong negotiation, problem-solving, and presentation skills.
• Proactive, results-oriented, and demonstrates integrity.
• Creative, with sound judgment and attention to detail.
• Committed to maintaining strict confidentiality.
• Effective team player with strong stress tolerance and a customer-oriented mindset.

Technical Skills:

• Proficiency in managing the sales cycle through CRM systems.
• Proficient in Microsoft Office Suite.

Behavioral Competencies:

• Demonstrates initiative and a high level of accountability.
• Able to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal and communication skills.

Languages Required:

• Business-level English proficiency to effectively work with expatriate community leaders.

Thank you for your interest in joining Smart Axiata! To apply, please fill out the application form and upload your CV in DOC, DOCX, or PDF format (up to 3MB).

Send your CV to: jobs@smart.com.kh

Kindly note that only shortlisted candidates will be contacted. We appreciate your time and effort in applying and look forward to reviewing your application.

For any inquiries, feel free to reach out to us at jobs@smart.com.kh.