The Junior IT Support Administrator is to ensure all enterprise users can effectively run their applications, and that their PCs are well-maintained, accounted for, and up to date.
- Provide daily support for users' PCs, including application installation, updates, troubleshooting, disk space management, antivirus protection, printer settings, VPN setup, and more.
- Manage IT inventory and stock.
- Support contact center users with IP phone setup, headset checks, and replacements.
- Install new hardware, such as PCs and other equipment, for branch openings, renovations, maintenance, and shutdowns.
- Submit faulty equipment to suppliers for repair or replacement.
- Essential LAN setup, including cable installation and UTP patch cord crimping.
- Set up and maintain printers and UPS systems.
- Support and maintain the company’s CCTV layout.
- Conduct periodic maintenance of PCs and IT environment checks in Phnom Penh and provincial locations.
- Provide daily IT support to users.
- Perform other relevant tasks as assigned by the Head of Enterprise Applications, CTIO, or CEO
