Assistant Smart Shop Supervisor

Operational Management:

• Organize, control, and monitor all shop operations, both in-store and external.
• Ensure a well-prepared and efficient working environment.
• Manage all shop operations in the absence of the supervisor.

Customer Service:

• Demonstrate excellent communication skills with colleagues and customers.
• Resolve customer complaints and issues promptly and effectively.

Team Leadership:

• Motivate and inspire the team to achieve high performance.
• Provide coaching, training, and support to team members.
• Lead and guide the team in resolving issues and mistakes.

Product Knowledge:

• Maintain a deep understanding of products and systems.
• Utilize product knowledge to increase sales and revenue.

Administrative Tasks:

• Complete assigned tasks and adhere to management decisions.

• Bachelor’s degree in Business Administration or Human Resource Management.
• At least 1 to 2 years of relevant work experience.
• Telecom experience is an advantage.
• Highly motivated with the ability to work independently.
• Strong computer skills, particularly in Microsoft Office.
• Good communication skills with all related departments.
• Fluency in both written and spoken English and Khmer.