Senior Prepaid Proposition Specialist (Prepaid & VAS)

Smart Axiata is Cambodia’s leading mobile telecommunications provider, proudly connecting over 8 million customers across the country. As a member of the Axiata Group—one of Asia’s largest and most respected telecom groups—we’re more than just a tech company. We are a people-driven, purpose-led organization committed to shaping the digital future of Cambodia.

At Smart, we believe our people are our greatest strength. We foster a culture of innovation, agility, and continuous learning, empowering individuals to grow, lead, and make meaningful impact. From launching cutting-edge technologies like 5G to driving digital inclusion and sustainability, working at Smart means being part of something bigger.

Join us to thrive in a dynamic environment where your ideas matter, your growth is supported, and your work helps build a smarter, more connected Cambodia.

The Senior Prepaid Proposition Specialist is to design, develop, and manage innovative prepaid propositions and value-added services that drive customer engagement, revenue growth, and competitiveness. This role ensures prepaid offerings are compelling, relevant to customer needs, and aligned with business objectives. 

• Develop and manage prepaid VAS (Value-Added Services) including entertainment, gaming, and entertainment content. 
• Own and enhance core prepaid business propositions, ensuring competitiveness and sustainable revenue growth. 
• Design, plan, and execute occasional promotional campaigns to drive adoption and engagement. 
• Deliver segmented marketing initiatives targeting specific customer groups to maximize ARPU and retention. 
• Collaborate with insurance partners to integrate prepaid insurance offerings. 
• Conduct competitor analysis to identify trends, gaps, and opportunities in the prepaid market. 
• Work closely with cross-functional teams to launch and enhance prepaid services and campaigns. 
• Monitor performance of prepaid propositions and recommend improvements for sustained growth. 
• Explore and implement emerging digital services that enhance the prepaid customer experience.  

• Bachelor’s/master’s degree in business Analytics, Market Research, Economics, Statistics, or related field.
• 2–5 years’ experience in market research, strategy, or data analysis.
• Proven ability to use data to support business decisions and growth.
• Strong understanding of telecommunications business models especially prepaid and VAS services. 
• Solid grasp of data analytics, customer segmentation, and market research techniques. 
• Familiarity with digital services, fintech, and mobile ecosystems is an advantage.  
• Skilled in Excel and data tools like Power BI or AI-based analytics. 
• Experience with statistical tools and anomaly detection. 
• Analyze the impact of changes to products or services. 

Thank you for your interest in joining Smart Axiata! To apply, please fill out the application form and upload your CV in DOC, DOCX, or PDF format (up to 3MB).

Kindly note that only shortlisted candidates will be contacted. We appreciate your time and effort in applying and look forward to reviewing your application.

For any inquiries, feel free to reach out to us at [email protected].