The role is responsible for installing, operating, and monitoring FTTH Optical network terminal. It includes fiber laying, installation, configuration, expansion, and troubleshooting the devices with minimal service interruption.
FTTH Fields Ops Supervisor
• Coordinate the work with last-mile fiber optic suppliers for laying cable to customer premises, fiber quality inspection, testing, and acceptance.
• Coordinates with transmission field O&M engineers for laying fiber cable at customer premises, testing fiber quality, and fiber repair at customer premises.
• Ensuring availability of assets of the network terminal for new deployment and spare parts and tools. The assets need to be properly documented.• Develop procedures and enforcement best practices in installation, repairing, safety, O&M maintenance, labeling, and documentation.
• Enforce optical fiber network documentation, provisioning, repair management, and maintenance procedures.
• Updating network terminal and cable routing information in network database, GIS
• On-site survey at customer premises for installation of fiber cable and terminal and propose the best optimum fiber routing.
• To perform installing and configuring OLT, ONU/ONT, Wi-Fi, indoor/outdoor optical
Fiber, network cabling, splitters, patch panels, switches, rack.
• Emergency to customer location for troubleshooting and service restoration.
• To develop preventive and maintenance schedules following product specification.
• To perform preventive and corrective maintenance of optical network terminal based on planned schedule.
• Ensuring quality of service to FBB customers by monitoring and troubleshooting via NMS such as NCE Manager/FAN.
Education & Qualification:
- Preferably Bachelor’s degree in IT, telecommunications, or related field
- 3+ years of experiences in FTTX Field O&M, fiber project management in an ISP, telecom, or enterprise environment
- Preferably 1+ year of hands-on experience in deploying and troubleshooting passive optical network system
Specific Skills:
• Ability to manage people, sub-contractors
• Proficient in passive optical system (PON) architecture and indoor/outdoor fiber and network cablings,
• Ability to use fiber planning software such as GIS or Google Earth
• Understandings in single mode/multi-mode Fiber, UTP, WDM systems, OTDR, power sys-tems, optical ports/interfaces (SFP, SFP+, 40/100GE…etc.)
• Resourceful and good knowledge in optical supply chains, public/private cable path-ways, contact points, and sub-contractors’ ecosystems,
• Ability to drive, willingness to travel, and work outdoor anywhere nationwide.

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