As a Shift Leader, you will be responsible for Ensuring operational shift under own responsibility are aligned with company’s procedures, guidelines, SOPs, Policies. Area of responsibility covers NOC and SOC Units. Acting as key con-tact point of each shift for updating network service status, performance, incident, planned maintenance, internal or external communications. Mainly responsible for BCM support, handling emergency under covered area. Guiding and supporting new shift engineer onboarding into shift work. Taking care of network availability, service availability to comply with KPI, SLA. Managing shift log, handover report, incident report, ticket dashboard, SLA fulfilment under each shift. Handling and following up with any late payment case, site access issue, fuel order case, fiberco issue which could lead to potential network or service disruption. Proactively en-gage with support team either on-site or expert level to preventively handle alert ahead of issue happening. Look after Datacenter in each shift, both access and operation activity whenever there is no Datacenter engineer working at office. On the other hand, keeping related stake-holders informed about any incident, anomaly arising within operated shift. Taking part in idea input, testcase for OSS usecase development for digital transformation. Your role will be working in shift.
ដំណើរការនៃការដាក់ពាក្យ
សូមអរគុណចំពោះការចាប់អារម្មណ៍របស់អ្នក ក្នុងការចូលរួមជាមួយ Smart Axiata!
- ដើម្បីដាក់ពាក្យ សូមបំពេញទម្រង់បែបបទដាក់ពាក្យ និងភ្ជាប់មកជាមួយនូវប្រវត្តិរូបសង្ខេប (CV) របស់អ្នក ឬផ្ញើប្រវត្តិរូបសង្ខេបរបស់អ្នកទៅកាន់៖ [email protected]។
- សូមជម្រាបថា យើងនឹងទាក់ទងតែបេក្ខជនដែលបានជាប់ក្នុងបញ្ជីសម្រាំង (Shortlist) តែប៉ុណ្ណោះ។
យើងខ្ញុំសូមថ្លែងអំណរគុណចំពោះពេលវេលា និងការខិតខំប្រឹងប្រែងក្នុងការដាក់ពាក្យរបស់អ្នក ហើយយើងនឹងរង់ចាំពិនិត្យមើលពាក្យសុំរបស់អ្នក។
ប្រសិនបើអ្នកមានចម្ងល់ផ្សេងៗ សូមកុំរារែកក្នុងការទាក់ទងមកយើងខ្ញុំតាមរយៈ [email protected]។
ទម្រង់បែបបទដាក់ពាក្យ