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What is SmartLuy?

Is SmartLuy a bank?

SmartLuy is a digital financial service provider, not a bank, but is partnered with ABA Bank. SmartLuy lets you be flexible with your money, with the added safety features of ABA Bank.

Why should I use SmartLuy?

SmartLuy was created to help you always know, and never worry, about your finances. We offer basic financial services to empower you to make transactions cheaply, quickly and easily, so you can save, spend and live smarter.

How does SmartLuy work?

SmartLuy has a nationwide network of SmartLuy agents and Smart Shops, along with the SmartLuy mobile app, to let you to easily send, receive and manage your money on your smartphone.

Getting started

What is my SmartLuy wallet number?

Your wallet number is your mobile phone number.

What if I’m locked out of my SmartLuy wallet?

Please call our customer support team on 788 who will help you unblock your account.

What if I forget my PIN?

Please call our customer support team on 788 to reset your PIN.

Can I store both Khmer Riel and US Dollars in my SmartLuy wallet?

Yes, your account has both a US Dollar and a Khmer Riel wallet with separate balances. Please take care to select the correct wallet according to the currency you want to use to avoid unnecessary exchange rate costs.

Using financial features

How do I get money into my SmartLuy wallet?

Visit any SmartLuy agent or Smart Shop nationwide to deposit cash into your wallet – it’s free!

Do I receive any interest for having a SmartLuy wallet?

No, SmartLuy wallets are non-interest bearing.

Can I transfer money from my bank account to my SmartLuy wallet?

Yes, but only if it’s an ABA Bank account. We will, however, be introducing more banks soon  – so watch this space!

Does SmartLuy charge any fees?

SmartLuy doesn’t have either account keeping or hidden fees. We only charge when you send money or make a payment.

What can I do if I see an unauthorized or fraudulent charge on my SmartLuy wallet?

If you notice any suspicious activity, please call our customer support team on 788.

How much money can I deposit into my SmartLuy wallet?

You can deposit up to $10,000 or 40,000,000 KHR into your SmartLuy wallet.

Spending and sending money

Other issues

What if I have another question?

Please call 788 to speak to our customer support team.

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