SmartLoan FAQs
What is SmartLoan?
When you run out of balance and want to make a call, send an SMS or use the Internet, you can request a SmartLoan. You can then repay the loan the next time you top up.
How do I get a SmartLoan?
- To request a 20 cents SmartLoan, please dial *1711*20#
- To request a 50 cents SmartLoan, please dial *1711#
- To request a $1 SmartLoan, please dial *1711*100#
- To request a $2 SmartLoan, please dial *1711*200#
How much will I pay back and how do I do it?
If you loan 20 cents, you will pay back 25 cents. If you loan 50 cents, you will pay back 60 cents. If you loan $1, you will pay back $1.20. If you loan $2, you will pay back $2.40. Loans are automatically repaid the next time you top up.
Can I take out a second SmartLoan?
As long as your debt is only 60 cents or below, you can request a second loan even if you haven’t paid back your first loan. You also need to be a Smart Prepaid customer, and have been an active Smart user for the past 90 days, having topped-up more than $10 over the past 4 months.