Nurturing People

55,868 Total jobs supported

823 Jobs supported directly

97% Cambodian employees

Capex 36% Female employees

34,119 Jobs indirectly supported

20,925 Jobs supported by capital investments

  • Prioritizing Our Employee’s Welfare
    • Launched Smart COVID-19 Task Force

      as a standing crisis response committee with a direct communication channel to staff

      • Provided extra mobile data and bonuses to employees and frontliners to ensure maximum work efficiency

    • Prioritized our employees’ health and safety

      The health and safety of our employees remain our top priorities

      • Enforced SOPs across our offices and shops to ensure that the safety of our employees comes first

  • Developing Our Employees’ Skills
    • Enhanced leadership skills via Smart Leaders Program

      for first-line managers and addressed competency gaps via the Information and Technical Division Competency Development Program

    • Developed talent management strategy

      through the Smart Accelerator Development Program

    • Developed capabilities through:

      • Long-Term Evolution (LTE)

      • Center for International Private Enterprise (CIPE) training

      • VMWare training

      • Network Function Virtualization (NFV) training

    • Improved our employees’ English communication,

      a fundamental need in Cambodia

      • 800

        employees

        underwent assessment of their English language skills and received additional English capacity development training

    • Total hours of online learning per employee 16.35, total hours of online learning 14123
  • Digital Learning

    • All employees are continuously enhancing their skills through

      Smart LMS platform

    • Transforming into a modern, agile, and digital organization through Smart Accelerated Development Program

  • Employee Recognition Programs

    • 188 employees received On Spot Awards

    • 132 contact center agents received On Spot Awards with gift certificates

    • 10 Brand Ambassadors from different divisions to represent the company and build brand awareness

    • 272 interns trained in communication, creativity, and critical thinking

    • 15 Smart Axiata Champions were acknowledged for significant and impactful contributions

    • 12 Smart Stars recognized for their contributions exemplifying Smart’s core values

    • 6 Axiata Champions OpCos in Axiata Group

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