1. Personal Information
The only personal information we will collect is the personal information provided to us by you when you register. You can, at any time during the provision of the service, view the personal information we are holding about you by going to the ‘view or amend profile’ page of our site and submitting a request to view your personal details we have on our records.
2. Use of Personal Information
Any personal information you provide to us will only be used for the purposes for which you have provided it, and will only be used by us, other members of Smart group of companies or third parties operating and delivering the SMS Alert service on our behalf, or otherwise assisting us with this service. Your personal information will be transferred to and held on our web server in Malaysia. It will only be used and held by us, or on our behalf, until you delete your details (as explained in section 5 below). After termination or expiry of the service, for whatever reason, we will retain non-identifying records of the use of the service, so that we can ascertain how much use was made of it, and in which countries.
Except as explained in 2 above, we will not pass any of your personal information to any third party without your consent. However, we may from time to time make non-identifying statistical information available to third parties or at the request of authorities.
5. Removal from our Database
You may at any time remove your personal details from our database, or amend or correct those details. Simply go to the ‘view or amend profile’ page of our site and submit a request to delete your personal details from our records and discontinue use of the service. If you remove your details altogether, we will no longer be able to provide the SMS Alert service to you, and so our agreement to do this will terminate.
Subscribers may also request for a deletion of data voluntarily provided by customers to channels such as Facebook Messenger, WebChat, and Call Center. In order to request a deletion of data, please provide your name, phone number, and the request in writing to [email protected]
6. Under 18s