Smart redefines customer experience at its Smart Shop Monivong
PHNOM PENH, 5th May 2016 – Smart Axiata redefines great customer experience via its new retail concept at Smart Shop Monivong.
After extensive renovation and redesigning, Smart Shop Monivong reopened now with the objectives to showcase 4G LTE experience and technology leadership combined with music and lifestyle. All of our consumers are welcome to visit our new flagship store for a greater and more refreshing experience than ever before. We have well-trained device specialists being ready to provide hands-on experience with the latest 4G devices, including even Virtual Reality Headsets.
Technology and lifestyle are integral parts of the overall experience Smart stands for. The shop is divided into different zones. On the ground floor, all walk-in customers can experience a technology area where they can touch, experience and of course buy latest devices and accessories as well as get serviced on the entire product portfolio of Smart. On the first floor, Smart opens a door to the world of music, where everyone can enjoy listening Smart Music using Sennheiser headsets at the chill lounge. To enhance the customer experience while waiting, listening to Smart Music or simply enjoying surfing the web using free WiFi, Gloria Jean’s Coffees at the first floor offers a wide range of coffee, tea and chilled drink specialties as well as pastry and light meals.
Mr. Thomas Hundt, CEO of Smart Axiata, said, “the renovated Smart Shop Monivong is designed in a very modern, contemporary and techy fashion, reflecting the brand look and feel as well as DNA – technology, innovation, lifestyle – of Smart. It enables customers to have a real feel of the fast mobile Internet world as customers can touch, feel and experience a comprehensive range of smartphones and mobile devices on display as well as dive into the world of music and lifestyle. We believe this new retail concept, which combines customer services, innovative technology and lifestyle cannot be found elsewhere in Cambodia.”
Many great offers include up to 30% discount on Apple products are on during the Grand Opening period 5th May to 8th May 2016. Smart’s Brand Ambassador, Laura Mam and her friends Khmeng Khmer, Kan Pich and Adda will also be visiting the shop for meet and greet with their fans during these days.