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VAS Product Specialist

December 31, 2022 | Consumer Proposition & Devices, Product Development | 2 positions in Phnom Penh

Job responsibilities

  • Manage the day-to-day VAS operational tasks including developing new product concepts for billing configuration, product testing, and other necessary coordination between internal & external teams to grow new lines of business or improve existing business performance.
  • Work with marketing teams & partners to promote services, including launching new products, and creating marketing materials to be ready to go to market.
  • Perform frequent healthy testing to ensure service’s stability & accurate charging to end users.
  • Be a contact point for all VAS-related complaints & queries.
  • Develop and enhance the product strategy.
  • Establish and ensure every service launched achieves revenue, profitability, subscriber, penetration, and usage targets.
  • Manage and analyze competitive and customer impacts on services and business within the portfolio.
  • Perform regular reporting to relevant parties & other tasks as required by superior.

Job requirements

Education:

  • Bachelor's degree in Business Administration or in other related fields is required.

Working Experience: 

  • Minimum 1 year of relevant experience, or in VAS services is a benefit.

Other Required Skills: 

  • Good communication in English, both written and spoken.
  • Good knowledge of Mobile telecommunications is an advantage.
  • Good communication skills and organizational and planning skills. 
  • Creative, good judgment, & attention to detail.
  • Team player, stress tolerance, & customer orientation.
  • Knowledge of marketing principles and practices.
  • Skilled at working effectively with cross-functional teams in a matrix organization. 

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