SME Sales Manager

April 30, 2024 | Enterprise Sales | 1 positions in Phnom Penh

Job responsibilities

The role will be dedicated fully on establishing sales processes, organizing the team and day to day sales activities management, negotiation with external parties for establishing sales relationships, Apart customer facing processes, internal processes for planning, performance monitoring, training will be established as well and synchronized with existing business process and performance management.

• Establish sales strategy targeting small and medium enterprises national wide, with priority target capital province - Phnom Penh and Kandal
• In close collaboration with Product team and providing regular insights to support SME proposition upgrades and design, including telco and adjacent services, like IoT packages, office software solutions, but not limited to
• Bring requirements for development of customer facing and internal systems supporting SME companies operations.
• In collaboration with retail and enterprise sales to design sales and distribution strategy involving own retail and dedicated mobile sales team
• Propose and implement territory strategy for managing performance without conflict between the channels.
• Initiate market research where needed for collecting insights for sales and marketing approach towards SME
• Evaluate and design sales model involving external sales partners as subcontractors (3rd parties)
• Support training team by designing together training materials and content for internal and external channels
• Pro-actively monitor and collect relevant info for new SME products, services and procedures and integrate this process into overall competitor tracking process
• Establish performance reporting templates and reports together with Analytics team
• Support yearly planning process, by providing inputs and data-based projection for customer base, revenue and cost relevant to SME segment
• Carry out all other tasks, assigned by the line manager and in accordance with the employee’s qualifications and responsibilities.

Job requirements

• Bachelor's degree in Business Management, Marketing, or other related fields.
• Minimum 4-5 years of work experience in commercial or product management role 4-5 years as product or sales manager in telco or FMCG.
• Fluent in speaking, reading, and writing English.
• Sales organization understanding and solid sales skills
• Solid partnership establishment and management skills.
• Customer-centric attitude and approach.

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