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Junior Roaming & Interconnect Administrator

March 31, 2023 | Programmers/Information Technology | 1 positions in Phnom Penh

Job responsibilities

Responsible for providing day-to-day operational support for TADIG: Roaming Partner/Tariff Configuration, Roaming Invoice Validation, and IREG: Roaming Service Testing, Roaming Welcome SMS Configuration.

  • Roaming service configuration, related to Charging for Inbound roaming
  • Setup new RP/Service for both Inbound/Outbound roaming
  • Roaming Charging (TAPIN/OUT) Validation & Reconciliation
  • Inbound/Outbound Roaming service testing for new RP or troubleshoot as requested, Roaming Steering/SMS Bon Voyage Configuration
  • Handle roaming service complaints
  • Developing & maintaining inhouse developed Web Apps
  • Enhance and automate daily operation tasks
  • Fully support RA to resolve RATT to avoid Revenue Leakage
  • Fully support Cyber Security to resolve VA
  • Day to day resolve complaint and implement service request & ad-hoc reporting request of related systems/products
  • Preparing Monthly Governance and User Reconciliation reports
  • From time to time, this role will be assigned additional responsibilities as deemed necessary or whenever required

Job requirements

Education:

  • Graduate in B. Sc Computer Science or related fields
  • Good driven and work independently
  • Good English in both spoken and written
  • Good communications & interpersonal skills
  • Problem solving skill
  • Working under pressure and keeping the team spirit with high sense of responsibility for service failure

Working Experience:

  • Good to have experience and understanding of Telecom Billing & Roaming Service
  • Good to have experience in MSSQL, MySQL, SQL, Linux and Programming

Other Required Skills: 

  • Knowledge in MSSQL, MySQL, SQL, Linux, Programming (PHP-Laravel is preferred)

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