Smart Nas app

SmartNas

Take control with SmartNas!
Download the app!

Install

Prepaid Proposition Specialist

May 31, 2022 | Consumer Proposition & Devices | 1 positions in Phnom Penh

Job responsibilities

The Prepaid Proposition Specialist is to be responsible for:

PREPAID PRODUCT CREATION, PERFORMANCE ANALYSIS & DEVELOPMENT

Research and Analysis:

  • Research and analyze market conditions
  • Identify key competitor and consumer trends
  • Articulate market requirements and opportunities
  • Identify opportunities for new product/tariff innovation and current product/tariff enhancements
  • Work with research regarding product/tariff development

Product Planning and Management:

  • Determine new product/tariff specifications, packaging, and other solutions that move consumers from time to time
  • Define the long term strategy of the product/tariff and create road map
  • Prepare product document necessary to launch a new product/tariff including Product Concept Paper, Business Case Proposal and Product Development Document (PDD) containing and product use cases to drive correct product implementation
  • Develop pricing strategies and product policies
  • Negotiate with suppliers or other related third parties
  • Oversee future product development
  • Manage and communicate with cross functional teams to get things done properly and timely

Product Marketing:

  • Develop product marketing plan and event campaigns to generate product awareness and demand
  • Plan product launch
  • Liaise with MARCOM and sales team to help promote/sell product effectively and efficiently
  • Support sales and marketing with the necessary product knowledge and technical expertise
  • Conduct product presentations
  • Develop sales tools and sales training material
  • Supply sales with latest research and marketing information to help them close the gap and hit the right target
  • Implement marketing plan in conjunction with all departments
  • Drive ongoing improvement in sales and profitability
  • Customer and End-User Support
  • Manage product-related support, feedback and inquiries from users
  • Coordinate market research to track customer and end-user feedback
  • Monitor product inventory
  • Use market feedback to inform product refinements and ongoing development
  • Perform other tasks as required by superior

CUSTOMER LIFE CYCLE MANAGEMENT

  • CLM Campaign development, planning, and forecasting
  • Study, analyse, and understand on customers behaviour in order to offer the right campaigns to different kinds of subscriber
  • Prepare Business Case/PDD, Product Go to Market planning & other proposals
  • Coordinate with inter related sections to get all information/requirement in order to de-liver the good campaigns for the right segments
  • Coordinating with cross-functional teams on new campaigns launch such as training and after sales service
  • Ensure new campaign has been developed and tested properly before the launch
  • Customer lifetime management (churn prevention & longevity)
  • Develop usage campaign (increase more usage by up sale & cross sale existing products and other campaigns such as reload and, lucky draw, etc.)
  • Coordinate with vendors or third parties when required
  • Perform other tasks as assigned by the supervisor

Job requirements

Education & Qualification:

  • Bachelor degree in relevant fields (Bachelor in Marketing is preferable)

Working Experience:

  • 2 years of relevant experiences
  • 1 year working experiences of customer relation is a benefit

Specific Skills:

  • Good command of English, both in writing and speaking
  • Good knowledge in Mobile Telecommunication is an advantage
  • Communication skills
  • Problem analysis and solving
  • Strategic thinking
  • Organizational and planning skills
  • Creative, good judgment, and attention to detail
  • Team player, stress tolerance, and customer orientation
  • Quantitative and business analysis skills
  • Knowledge of marketing principles and practices
  • Good report writing skills and presentation skills

Note: By submitting your CV to our career portal, you have read carefully and agreed to the terms & conditions of our Privacy Notice for Candidates here.

In the same region

Credit Control Officer CLM Intern Application Developer – Product Configurator Senior Application Developer – Technical Business Analyst UI/UX Designer Application Developer – Backend Junior Application Developer – Backend Application Developer – Technical Business Analyst Head of Talent and Organizational Development Head of Talent Acquisition Field Sales Supervisor Junior CRM Administrator Events Specialist Application Developer – Backend Developer for Chatbot & Generic Tasks Junior Radio Network Planning & Optimization Engineer Senior Network Infrastructure Engineer Marketing Specialist-ATL Senior Marketing Specialist Senior Customer Service Training Officer Quality Assurance Supervisor Legal Executive Business Process Analyst Fraud Management Specialist Sales Operations Executive Modern Trade Executive Senior Data Analyst Senior General Ledger & Bank Reconciliation Specialist CSR & Sustainability Specialist Talent Acquisition Specialist Field Ops Transmission Manager Prepaid Proposition Specialist Junior IT Support Administrator Risk Management & Compliance Officer Data Engineering Manager Incentive and Performance Management Manager Postpaid Proposition Manager Contact Center Agent Intern Prepaid Administrator Head of Corporate Affairs Marketing Specialist Head of Internal Audit Senior Data Engineer SOC Engineer (NOC) Technical Support Technician Fiber Technician Senior Key Account Executive Digital Touchpoints Specialist Front Office Agent Intern VAS Product Manager Network Software Engineer Network Operations Engineer Senior API Specialist Network Rollout Engineer Key Account Executive Contact Center Team Leader (Morning Shift) Transmission Backbone Field Ops Engineer Application Developer Senior Business Development Specialist Enterprise Solutions Product Manager Business Process Analyst Field Ops Technician Senior Contact Center Agent Field Operations Regional Manager Field Sales Officer RAN Field O&M Regional Manager

Be the next Smart Hero

Job Application

Files must be less than 2 MB.
Allowed file types: rtf, pdf, doc, docx, odt.

Top up with:

Top up Top up