October 31, 2022 | Programmers/Information Technology | 1 positions in Phnom Penh
- To be responsible for the operation, maintenance and configuration of Prepaid/Postpaid rating engines, provisioning, mediation, monitoring and diameter.
- To implement management tasks periodically to ensure the proper running of the system and to provide services normally.
- To be responsible for day to day monitoring of other related platforms.
- To stabilize the system performance and alert to management for problem solving and escalating process.
- To stabilize and prevent the revenue leakage from the responsible platforms.
- To organize the first line preventive maintenance, ensuring minimal downtime and customer impact, minimal handling time of customer complaints.
- To follow-up and coordinate any escalated problems associated with the network.
- To oversee the performing acceptance of the new services and upgrading platforms.
- To handle the customer complain and ensure the customer satisfaction.
- To prepare reports on performance and technical key performance indicator.
- 24h/7days on call service and emergency onsite support.
- Bachelor's degree in Computer Science or related degree.
- Experience as ENGINEER in Intelligent Network, Mediation, and provisioning with good knowledge in various protocols SS7, TCP/IP, SIGTRAN, Diameter, CAMEL, SMPP, MPA, ISUP
- Knowledge of SQL, Oracle, Unix/Linux
- Self-driven and able to work independently
- Problem-solving skills
- Good English in both spoken and written
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