August 23, 2019 | Programmers/Information Technology | 1 positions in Phnom Penh
- Operation, maintenance and configuration of Prepaid/Postpaid rating engines, provisioning, mediation, monitoring and diameter.
- Implement management tasks periodically to ensure the proper running of the system and to provide services normally.
- Responsible and day to day monitor the related platforms.
- To stabilize system performance and alert to management for problem solving and escalating process.
- To stabilize and prevent revenue leakage from the responsible platforms.
- Organize the first line preventive maintenance, ensuring minimal downtime and customer impact, minimal handling time of customer complaints.
- Follow-up and coordinate any escalated problems associated with the network.
- Performing acceptance of the new services and upgrading platforms.
- Customer Complain handling to ensure the customer satisfaction.
- Prepare reports on performance and technical key performance indicator.
- 24h/7days on call service and emergency onsite support.
- Experience in Telco Company and good understanding of relevant fields.
- More than 2 years with any of the proficient in Prepaid or Postpaid Charging/ Billing/ Mediation/ Provisioning systems
- Experience as ENGINEER in Intelligent Network, Mediation and provisioning with good knowledge in various protocols SS7, TCP/IP, SIGTRAN, Diameter, CAMEL, SMPP, MPA, ISUP
- Knowledge in SQL, Oracle, Unix/Linux
- Self-driven and able work independently
- Problem solving skills
- Good English in both spoken and written
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