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OSS Engineer

January 16, 2022 | Telecom Engineers & Technicians | 1 positions in Phnom Penh

Job responsibilities

To conduct planning, operations, securing and maintenance of Operation Support Systems to ensure continuous application of relevant business flows, including handling of Change Management Processes, Workforce Management and other workflows to ensure continuous improvement of the processes and further development of the OSS to achieve better overall performance.

  • To conduct planning and configuration of OSS to meet operational and business needs.
  • To perform preventive and corrective maintenance on OSS.
  • To define and implement Change Management and Workforce Management processes to ensure smooth operations and overall continuous improvement of processes.
  • To recommend development and changes to the OSS to achieve improved performance.
  • To define performance metrics for monitoring and evaluation of OSS performance.
  • To work with internal and external stakeholders to ensure smooth operations.
  • To work with other relevant parties on the interfacing and interaction of OSS with other platforms

Job requirements

Academic Qualifications

  • Education: Bachelor’s Degree
  • Areas of Education: Telecom and/or IT Programming
  • Area of Experience: RAN, Transmission, Power supply, Infrastructure, Billing, OSS, IT Network
  • Professional Qualification: Huawei equipment certified

Functional skills

  • End to End Technical View
  • Change Management
  • Quality Assurance
  • Process Improvement
  • Networks and service monitoring
  • Operations and Maintenance
  • Transmission Networks
  • Networks and service platform engineering
  • Energy management
  • Circuit switching technology
  • Packet switching technology
  • IP networks
  • IT Infrastructure
  • Virtualization, network and software virtualization and Cloud Services
  • System / Hardware Administration

General skills

  • Communication Skills
  • Problem Solving
  • Customer Oriented
  • Analytical Ability
  • Digital Literacy
  • Vendor/Stakeholder Management
  • Business Acumen

Working Experience

  • Minimum three (3) years of OSS experience
  • Minimum three (3) years of NMS experience
  • Minimum three (3) years of experience integration of NMS and OSS
  • Minimum three (3) years of experience Service Desk Management
  • Minimum three (3) years of experience with various telecommunications network and database systems/platforms

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