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Network Operations Engineer

May 31, 2022 | System Administration/Network Infrastructure/Data Center Infrastructure, Telecom Engineers & Technicians | 1 positions in Phnom Penh

Job responsibilities

Job Purpose:

  • The role is to operate and maintain production IP network and related systems to support the broadband business service.
  • Smart Axiata is moving towards NetDevOps and software-defined network which require the engineers to embrace software engineering, scripting, and programming to solve net-work challenges.

Key Accountabilities:

  • Manage and maintain multi-vendor, multi-protocol, IP core, metro, edge broadband fixed networks, and OLT/ONU access network.
  • Ensure balance between reliability of production network and agility to continuously develop, changes, and improve on it.
  • Define network service-level metrics, thresholds, and alerting rules.
  • Develop and document network monitoring and troubleshooting techniques, guides, and
    procedures.
  • Analyze, optimize, and fine-tune network metrics and data to ensure network performance and service reliability, and to diagnose and identify root causes to network issues.
  • Provide documented root cause analysis, lessons learnt and corrective actions.
  • Be on rotation calls to support SOC engineers and call center officers in trouble-shooting network issues and service incidents.

Job requirements

Education & Qualification:

  • Preferably Bachelor’s degree in computer sciences or related field
  • Preferably possess strong commitment to learn and embrace software engineering and programming for the purpose of network automation and NetDevOps
  • Be culturally fit in the team by displaying of Smart Axiata’s core values in the past working
    experiences and/or in academic environments
  • 2+ years of hands-on experience in deploying and troubleshooting IP network engineering in an ISP, telecom, or enterprise environment
  • Proficient in at least one of the network domains: IP network or GPON network including
    topology, protocol, hardware, and architecture
  • Use of protocols and technologies, including BGP, OSPF, ISIS, MPLS, DWDM, VLAN, VxLAN, IPv4 & IPv6, TCP, TACACS+, RADIUS, BRAS/BNG, IPSEC & VPNs,
    MPLS, Net-flow, sFlow, DNS, and HTTP
  • Strong familiarity with network systems, tools, and technologies, including NetBox, NfSen,
    Nagios, Syslog, Cacti, Grafana, or equivalences
  • Strong understandings in Linux/UNIX system

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