Smart Nas app


Take control with SmartNas!
Download the app!


HR Operations Officer

July 31, 2022 | Human Resources/Legal | 1 positions in Phnom Penh

Job responsibilities

The HR Operation Officer is responsible for providing general support in the various HR Operation functions, which mainly focus on HRIS, Employee working accessories, Disciplinary action, and Labor Compliance.

Accessories Processing:
  • Ensure all new employees will receive a Welcome Package.
  • Ensure all employees have a Photo, a SIM Card, a Staff ID Card, a Business Card, a Phone, and other necessary items as required.
  • Ensure all employees can access Smart Premised based on their role.
  • Ensure all employees have a Phone allowance based on their job level.
  • Check and control the existing working accessories stock.
  • Coordinate with Admin team for external access right i.e., visitor, temporary employee, out-sources cleaners.
  • Issue Employment Certificate for exit employees.
  • Update new and exit employee checklist if needed.
Employee Data in HRIS System
  • Assist with employee profile synchronization to AD & Data update.
  • Ensure the employee data are accurate and up to date.
  • Assist on HR reports such as attendance, employee information, leaves and others.
Compliant and Other Tasks
  • Ensure that all employees obtain Work Book, NSSF card and health certificate.
  • Coordinate with government agencies and shop supervisors to process compliant documents and handle inspections.
  • Ensure all expat employees have valid Work Permits, Business Visa.
  • Coordinate with Admin team to process Visa Extension, and invitation letter for expat employees.
  • Handle employee inquiries related to HRIS and HR process.
  • Conduct fraud investigation, and face-to-face inquiry.
  • Advice on disciplinary action & issue warning or termination letter.
  • Other tasks as assigned.

Job requirements

  • Bachelor’s Degree in Human Resources, Business Administration, or other related fields.
  • Knowledgeable of Labor law.
  • Minimum of 2 years experience in routine or non-routine administration tasks.
  • Good communication in English & Khmer, both written and spoken.
  • Proficiency in computer skills, MS. Office, Email, Internet, etc.
  • Good interpersonal skills and proven ability to work well in a team environment
  • Well-organized and able to drive and steer all aspects of the office management


In the same region

Application Development – Android Corporate Communications Specialist Junior Roaming & Interconnect Administrator Back Office Support Officer Trade Marketing and Event Sales Executive Trade Marketing & Event Sales Supervisor Network Rollout Engineer Senior API Specialist Sales Operations Executive Legal Intern Logistics Officer Marketing Specialist Senior Business Analyst Head of Talent and Organizational Development Radio Network Planning & Optimization Engineer Senior Data Engineer Incentive and Performance Management Specialist Risk Management & Compliance Officer Head of Talent Acquisition Head of Corporate Affairs Head of Internal Audit Application Developer – Product Configurator Application Developer – Backend Credit Control Officer UI/UX Designer Application Developer – Chatbot & Generic Tasks Fraud Management Specialist HR Operations Officer Junior Application Developer – Backend Data Engineering Manager CLM Officer Senior Business Development Specialist Application Developer – Technical Business Analyst Junior Radio Network Planning & Optimization Engineer Risk Management & Compliance Specialist Modern Trade Executive Logistics Specialist RAN Field O&M Regional Manager Talent Acquisition Officer Senior General Ledger & Bank Reconciliation Specialist Prepaid Proposition Specialist Enterprise Solutions Product Manager Senior Application Developer – Technical Business Analyst Business Process Analyst Field Ops Transmission Manager Senior Network Infrastructure Engineer VAS Product Manager SOC Engineer (NOC) CLM Intern Field Sales Supervisor Junior CRM Administrator Events Specialist Marketing Specialist-ATL Senior Marketing Specialist Senior Customer Service Training Officer Quality Assurance Supervisor Legal Executive Business Process Analyst CSR & Sustainability Specialist Postpaid Proposition Manager Contact Center Agent Intern Prepaid Administrator Senior Key Account Executive Digital Touchpoints Specialist Front Office Agent Intern Network Software Engineer Network Operations Engineer Key Account Executive Contact Center Team Leader (Morning Shift) Transmission Backbone Field Ops Engineer Application Developer Field Ops Technician Senior Contact Center Agent Field Operations Regional Manager Field Sales Officer

Be the next Smart Hero

Job Application

Files must be less than 2 MB.
Allowed file types: rtf, pdf, doc, docx, odt.

Top up with:

Top up Top up