Head of Revenue Assurance & Fraud Management

February 28, 2021 | Accounting/Finance/Risk Management, Programmers/Information Technology | 1 positions in Phnom Penh

Job responsibilities

The Head of Revenue Assurance & Fraud Management is to identify any possible revenue leakage areas and potential frauds by carrying out regular re-views and reconciliations of system/network elements and platforms thus minimizing the potential revenue loss.

• Perform continual review and update on defined processes of RA controls to accomplish all objectives in an effective, timely and efficient manner.
• Ensure system architecture is fully documented and reviewed for compliance to agreed set parameters, time stamps, and synchronization.
• Understand the nature and scope of revenue risk management in company, as well as the strategies, business processes and tools required to reduce revenue leakages.
• Identify risks and opportunities on revenue leakages and report to upper management and minimize the revenue loss align with company strategy.
• Report and provide analyses to support decision making and highlight any billing/network issues to the relevant teams.
• Recommend fraud prevention processes and system enhancements based on trends and patterns.
• Continuously work to understand and mitigate losses to ensure the highest level of loss avoidance and reduction.
• Maintenance in-depth understanding of industry trends relative to risk and loss avoidance.
• Prepare the report and provide analyses to support decision making and highlight any billing/network issues to the relevant teams.
• Maintain/develop applications or tools to control, detect and identify possible fraud/leakage.
• Lead ad hoc project work to implement new systems, work processes, technologies, and drive adoption of new initiatives.
• Monitor the revenue stream and fraud’s process.

Job requirements

• Degree in IT/ Computer Science/Finance or equivalence
• Master Degree of MBA or equivalence
• Computer knowledge of database and programming language
• At least 5 years experiences in revenue assurance/billing system/roaming/interconnect
• Understanding telecoms risks and processes to prevent revenue leakage
• Understanding fraudster’s behavior and processes to prevent the fraud
• Understanding telecoms network topology
• Data and risk analysis and understanding of relationships between system and network elements
• Strongly understanding of Revenue Stream and Revenue leakage
• Good communication in English
• Interpersonal skills