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Head of Revenue Assurance & Fraud Management

February 28, 2021 | Accounting/Finance/Risk Management, Programmers/Information Technology | 1 positions in Phnom Penh

Job responsibilities

The Head of Revenue Assurance & Fraud Management is to identify any possible revenue leakage areas and potential frauds by carrying out regular re-views and reconciliations of system/network elements and platforms thus minimizing the potential revenue loss.

  • Perform continual review and update on defined processes of RA controls to accomplish all objectives in an effective, timely and efficient manner.
  • Ensure system architecture is fully documented and reviewed for compliance to agreed set parameters, time stamps, and synchronization.
  • Understand the nature and scope of revenue risk management in company, as well as the strategies, business processes and tools required to reduce revenue leakages.
  • Identify risks and opportunities on revenue leakages and report to upper management and minimize the revenue loss align with company strategy.
  • Report and provide analyses to support decision making and highlight any billing/network issues to the relevant teams.
  • Recommend fraud prevention processes and system enhancements based on trends and patterns.
  • Continuously work to understand and mitigate losses to ensure the highest level of loss avoidance and reduction.
  • Maintenance in-depth understanding of industry trends relative to risk and loss avoidance.
  • Prepare the report and provide analyses to support decision making and highlight any billing/network issues to the relevant teams.
  • Maintain/develop applications or tools to control, detect and identify possible fraud/leakage.
  • Lead ad hoc project work to implement new systems, work processes, technologies, and drive adoption of new initiatives.
  • Monitor the revenue stream and fraud’s process.

Job requirements

  • Degree in IT/ Computer Science/Finance or equivalence
  • Master Degree of MBA or equivalence
  • Computer knowledge of database and programming language
  • At least 5 years experiences in revenue assurance/billing system/roaming/interconnect
  • Understanding telecoms risks and processes to prevent revenue leakage
  • Understanding fraudster’s behavior and processes to prevent the fraud
  • Understanding telecoms network topology
  • Data and risk analysis and understanding of relationships between system and network elements
  • Strongly understanding of Revenue Stream and Revenue leakage
  • Good communication in English
  • Interpersonal skills

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