Smart Nas app


Take control with SmartNas!
Download the app!


Fraud Management Specialist

October 31, 2022 | Accounting/Finance/Risk Management | 1 positions in Phnom Penh

Job responsibilities

The Fraud Management Specialist is to be responsible for investigating and detecting fraud as well as implementing or creating a system to detect, prevent and monitor the fraud; to identify any possible revenue leakage areas by carrying out regular reviews and reconciliation of system/network elements and platforms thus minimizing the potential revenue loss as well as to identify any possible charge to the interconnection data.

  • Recommend fraud prevention processes and system enhancements based on trends and patterns.
  • Frequently validate the accuracy of reporting and data used to create fraud processes.
  • Monitoring and recommending to other relevant departments to block unauthorized routing of Call/SMS/Data to avoid revenue loss.
  • To establish relationships with other relevant departments on cooperation against SIMBox.
  • To be responsible for the daily monitoring of analytical tools used to capture potential revenue leakage/fraud.
  • Continuously work to understand and mitigate losses to ensure the highest level of loss avoidance and reduction.
  • Maintenance of in-depth understanding of industry trends relative to risk and loss avoidance.
  • To perform ad-hoc investigation and regular reconciliation and analysis of revenue streams.
  • To perform other tasks as required by superior.
  • Develop a system, report, and monitor the Fraudulent Detective
  • Conduct testing to detect various frauds/ fraud threads
  • Monitoring and control of Roaming Fraud and International termination calls.
  • Monitoring and control of broadcasting Mass SMS, spam international SMS/VOIP Call

Job requirements


  • Bachelor's Degree in Computer Science, Finance, or other equivalent field is required.

Working Experience:

  • Minimum 3 years of working experience in revenue assurance/billing system/system audit experiences.

Other Required Skills:

  • Good communication in English & Khmer, both written and spoken.
  • Proficiency in computer skills, MS. Office, Email, Internet, etc.
  • Understand telecoms risks and processes to prevent fraudsters.
  • Understand telecoms network topology
  • Computer knowledge of database and programming language.
  • Data and risk analysis and understanding of relationships between the system and network elements.
  • Strongly in MSSQL and Oracle experience
  • Strongly in C#, PHP and ASPX

Note: By submitting your CV to our career portal, you have read carefully and agreed to the terms & conditions of our Privacy Notice for Candidates here.

In the same region

Junior Billing Administrator Senior Consumer Products & Solutions Specialist Information Security Governance & Risk Specialist Application Developer – Backend Application Developer- iOS VAS Product Specialist Cyber Security Administrator Enterprise Solutions Product Manager Gaming and VAS Product Manager Compliance Specialist Senior Data Analyst Business Development Specialist Junior IT Support Administrator Sales Operations Executive Junior Data Center Infrastructure Engineer CSR & Sustainability Specialist Asset Management Officer Retail Manager (South & East) Compliance Officer Business Process Analyst Head of Strategic Finance Sales Representative Facilities & Office Services Officer Planning & Demand Management Specialist Junior AP Accountant Senior General Ledger Specialist Senior Data Engineer Senior Modern Trade Executive Senior Marketing Specialist Senior Business Analyst RAN Field O&M Regional Manager SOC Engineer (NOC) Senior Transmission Backbone Field Ops Engineer Application Developer – Technical Business Analyst Senior Graphic Designer Events Specialist Modern Trade Executive Data Analyst Field Sales Supervisor Regulatory & Government Affairs Specialist Network Rollout Engineer Data Engineering Manager Prepaid Administrator Senior API Specialist FWBB Product Specialist Driver Application Developer – Automation Head of Internal Audit Contact Center Agent Intern Front Office Agent Intern Digital Touchpoints Specialist Prepaid Proposition Specialist Application Developer – Chatbot & Generic Tasks Fraud Management Specialist Junior Application Developer – Backend Senior Training & Quality Assurance Officer Training & Quality Assurance Officer Junior Roaming & Interconnect Administrator Marketing Specialist-ATL Field Sales Officer Corporate Communications Specialist Incentive and Performance Management Specialist Network Software (OSS & SDN) Engineer Trade Marketing and Event Sales Executive Application Development – Android Back Office Support Officer Trade Marketing & Event Sales Supervisor Logistics Officer Marketing Specialist Radio Network Planning & Optimization Engineer Application Developer – Product Configurator Credit Control Officer CLM Officer Senior Application Developer – Technical Business Analyst Junior Radio Network Planning & Optimization Engineer Senior General Ledger & Bank Reconciliation Specialist Senior Network Infrastructure Engineer CLM Intern Junior CRM Administrator Senior Customer Service Training Officer Postpaid Proposition Manager Senior Cost Management Specialist Senior Key Account Executive Network Operations Engineer Key Account Executive Contact Center Team Leader (Morning Shift) Application Developer Field Ops Technician Junior API Specialist Senior Contact Center Agent Field Operations Regional Manager

Be the next Smart Hero

Job Application

Files must be less than 2 MB.
Allowed file types: rtf, pdf, doc, docx, odt.

Top up with:

Top up Top up