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Fraud Management Specialist

May 31, 2022 | Accounting/Finance/Risk Management | 1 positions in Phnom Penh

Job responsibilities

The Fraud Management Specialist is to be responsible for investigation and detection of fraud as well as implement or create system to detect, prevent and monitoring the fraud; to identify any possible revenue leakage areas by carrying out regular reviews and reconciliation of system/network elements and platforms thus minimizing the potential revenue loss as well as to identify any possible charge to the interconnection data.

  • To recommend fraud prevention processes and system enhancements based on trends and patterns.
  • Frequently validate accuracy of reporting and data used to create frauds processes.
  • Monitoring and recommending to other relevant departments to block unauthorized routing of Call/SMS/Data to avoid revenue loss.
  • To establish relationship with other relevant departments on cooperation against SIMBox.
  • To be responsible for the daily monitoring of analytical tools used to capture potential revenue leakage/fraud.
  • Continuously work to understand and mitigate losses to ensure the highest level of loss avoidance and reduction.
  • Maintenance in-depth understanding of industry trends relative to risk and loss avoidance.
  • To perform ad-hoc investigation and regular reconciliation and analysis of revenue streams.
  • To perform other tasks as required by superior.
  • Develop system, report and monitoring the Fraudulent Detective
  • Conduct of testing to detect various frauds/ fraud threads
  • Monitoring and control of Roaming Fraud and International terminate call.
  • Monitoring and control of broadcasting Mass SMS, spam international SMS/VOIP Call

Job requirements

Education & Qualification:

  • Degree in IT/ Computer Science/Finance or equivalence.
  • Good communication in English
  • Interpersonal skills

Working Experience:

  • At least 3 years experiences in revenue assurance/billing system/system audit experiences.

Specific Skills:

  • Understanding telecoms risks and processes to prevent fraudster
  • Understanding telecoms network topology
  • Computer knowledge of database and programming language
  • Data and risk analysis and understanding of relationships between system and network elements
  • Strongly in MSSQL and Oracle experience
  • Strongly in C#, PHP and ASPX

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