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Fraud Management Specialist

October 31, 2022 | Accounting/Finance/Risk Management | 1 positions in Phnom Penh

Job responsibilities

The Fraud Management Specialist is to be responsible for investigating and detecting fraud as well as implementing or creating a system to detect, prevent and monitor the fraud; to identify any possible revenue leakage areas by carrying out regular reviews and reconciliation of system/network elements and platforms thus minimizing the potential revenue loss as well as to identify any possible charge to the interconnection data.

  • Recommend fraud prevention processes and system enhancements based on trends and patterns.
  • Frequently validate the accuracy of reporting and data used to create fraud processes.
  • Monitoring and recommending to other relevant departments to block unauthorized routing of Call/SMS/Data to avoid revenue loss.
  • To establish relationships with other relevant departments on cooperation against SIMBox.
  • To be responsible for the daily monitoring of analytical tools used to capture potential revenue leakage/fraud.
  • Continuously work to understand and mitigate losses to ensure the highest level of loss avoidance and reduction.
  • Maintenance of in-depth understanding of industry trends relative to risk and loss avoidance.
  • To perform ad-hoc investigation and regular reconciliation and analysis of revenue streams.
  • To perform other tasks as required by superior.
  • Develop a system, report, and monitor the Fraudulent Detective
  • Conduct testing to detect various frauds/ fraud threads
  • Monitoring and control of Roaming Fraud and International termination calls.
  • Monitoring and control of broadcasting Mass SMS, spam international SMS/VOIP Call

Job requirements

Education: 

  • Bachelor's Degree in Computer Science, Finance, or other equivalent field is required.

Working Experience:

  • Minimum 3 years of working experience in revenue assurance/billing system/system audit experiences.

Other Required Skills:

  • Good communication in English & Khmer, both written and spoken.
  • Proficiency in computer skills, MS. Office, Email, Internet, etc.
  • Understand telecoms risks and processes to prevent fraudsters.
  • Understand telecoms network topology
  • Computer knowledge of database and programming language.
  • Data and risk analysis and understanding of relationships between the system and network elements.
  • Strongly in MSSQL and Oracle experience
  • Strongly in C#, PHP and ASPX

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