Enterprise Sales Coordinator (Public Sector & NGO, Travel & Leisure)

July 15, 2023 | Enterprise Sales | 2 positions in Phnom Penh

Job responsibilities

Enterprise Sales Support contributes on each step of the sales process to support key account manager/ Sales representative. In direct contact with customer to support on request change, add new number/service and other inquiry as well as resolve any customer complaints or questions they may have while processing. 

• Support Key Account Manager / Sales Representative in updating or customizing presentations for products and services.
• Be able to conduct training for customers on Web portal features.
• Maintaining an accessible and organized filing system for sales and administrative professionals
• Handling all administrative duties for the sales department or team
• Create contracts, quotes, for potential clients.
• Call to prospect customer assigned by line manager.
• Raise the ticket in CSM system and follow up with department concern make sure the issue is fixed, call, and notify to customer if needed.
• Coordinate with stakeholders including customers to deliver the solution for customer base on requirement.
• In direct contact with customer to respond on all inquiry
• Join Sales Blitz/ Call activity with Key Account Manager if required.
• Initiate ideas and support creation of CP/PDD documents where needed about process simplification and automation for CRM and other platforms.

Job requirements

• Bachelor’s degree in business administration, Marketing, or other related fields.
• Minimum of 1 years of experience in sales and marketing is preferred.
• Good at negotiation skills and able to work independently or as a team.
• Ability to work with an attitude of proactive, result-oriented, integrity and commitment to strict confidentiality.
• Good command in English and Microsoft Office.

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