Smart Nas app


Take control with SmartNas!
Download the app!


Contact Center Agent Intern

March 31, 2023 | Customer Service & Support | 15 positions in Phnom Penh

Job responsibilities

  • Answer calls professionally and follows up on subscribers' complaints.
  • Respond to customer inquiries.
  • Handle and resolve customers' complaints.
  • Provide customers with product and service information.
  • Identify and escalate priority issues and route calls to appropriate sources.
  • Complete a required report in the system/send it to Team Leader/Supervisor.


Job requirements

  • Minimum high school diploma or undergraduate of bachelor’s degree.
  • Be able to use computer skills.
  • Be able to speak and write English.
  • Highly committed, honest, and flexible.

Working Conditions:

Working time:

Shift A               (6:00 am - 02:00 pm)

Shift A1             (7:00 am - 3:00 pm)

Shift B1             (3:00 pm - 11:00 pm)

Shift B2             (5:30pm - 09:30pm)

Number of working days: 6 days/week (one day off / week is rotated)

Work on public holidays with a holiday bonus

Training benefits:

One full week of on-the-job training will be provided.

Development opportunity:

After 6 months of service, good performers will have an opportunity to be promoted to permanent employees subject to their actual performance.


Note: By submitting your CV to our career portal, you have read carefully and agreed to the terms & conditions of our Privacy Notice for Candidates here.



In the same region

Cyber Security Administrator, Governance Driver Learning & Development Manager Senior Revenue Assurance Specialist Risk Management & Compliance Specialist Senior Information Security Governance & Risk Specialist Digital Markeing Specialist Marketing Specialist Procurement Specialist Senior Business Analyst Head of Corporate Finance Asset Management Officer (Fixed Asset) B2B Transport Network Engineer B2B Cloud Engineer Network Infrastructure Manager Quality of Service Manager SOC Team Leader SOC B2B Engineer FBB FWBB Operations Engineer FBB Rollout Manager Legal Executive Analytics Intern Customer Lifecycle Management Officer Regulatory & Government Affairs Specialist Sales Representative SME Sales Manager Digital Touchpoints Specialist Front Office Agent Intern Prepaid Administrator Senior API Specialist Senior Transmission Backbone Field Ops Engineer Gaming and VAS Product Manager Data Scientist Senior Data Analyst Application Developer – Technical Business Analyst Junior Application Developer – Technical Business Analyst RAN Field O&M Regional Manager NSS Core O&M Engineer Senior Customer Life-Cycle Management Specialist Retail Support Officer Digital Product Specialist Contact Center Agent Intern Corporate Affairs Intern Database Administrator Senior Customer Lifecycle Management Specialist Asset Accounting Intern Sales Operations Executive Lead – Data Analyst Cyber Security Administrator, Assurance & Vulnerability Management Enterprise Solutions Product Manager Junior Data Analyst Application Developer – Backend Junior IT Support Administrator Planning & Demand Management Specialist Junior Application Developer – Backend

Be the next Smart Hero

Job Application

Files must be less than 2 MB.
Allowed file types: rtf, pdf, doc, docx, odt.

Top up with:

Top up Top up