Contact Center Agent Intern
Contact Center Agent Intern
January 31, 2021 | Customer Service & Support | 20 positions in Phnom Penh
Job responsibilities
- Answer call professionally and follow up subscriber complaint
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Identify and escalate priority issues and route calls to appropriate sources
- Complete a required report in system/send to Team Leader/Supervisor.
Job requirements
- Bachelor’s degree (still studying or graduated)
- Good computer and communication skills
- Good Khmer written and spoken, Good English written
- Working time :
- Shift A: 6:00am-14:00pm
- Shift B: 14:00pm-22:00pm
- Shift B1: 15:00pm-23:00pm
- Shift C: 22:00pm-06:000am
- Working day is six days per week
- One day off per week is rotated
- Required to work on public holiday with holiday bonus
- ***If once candidate is selected, 1 week on-the-job training will be provided
- After 6 months, good performers will be promoted to agents
- After 1 year of service, good performers can apply for team leader positions
In the same region
Head of Revenue Assurance & Fraud Management
SOC Engineer (NOC)
Digital Transformation Project Manager
Sales Operations Executive
Assistant and Secretary
Credit Control Officer
Junior IT Auditor
UI/UX Designer
Trade Marketing & Event Sales Supervisor
Transmission Backbone Field Ops Engineer
Head of Financial Reporting
Cash Management Officer
Application Developer (Back-End)
Digital Marketing Manager
Enterprise Solutions Product Manager
OSS Engineer
Business Process Analyst
VAS Administrator
Field Ops Technician
Planning & Demand Management Architect
Junior API Specialist
Marcom Specialist (Digital Marketing)
Enterprise Application Architect
Head of Risk Management & Compliance
Facilities and Office Services Manager
Senior Data Engineer
Talent Acquisition Specialist
Cyber Security Administrator (IT Security)
Contact Center Agent (Chinese Speaking)
Senior VAS Product Specialist
Prepaid Administrator
Field Operations Regional Manager
Head of Music
Field Sales Officer (Very Urgent)
Database Administrator
Cloud Infrastructure Engineer
Contact Center Agent Intern
RAN Field O &M Regional Manager
Be the next Smart Hero
Job Application