Contact Center Agent (Chinese Speaking)
Contact Center Agent (Chinese Speaking)
December 27, 2019 | Customer Service & Support | 4 positions in Phnom Penh
Job responsibilities
- Answer call professionally and follow up subscriber complaint
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Identify and escalate priority issues and route calls to appropriate sources
- Complete a required report in system/send to Team Leader/Supervisor.
Job requirements
- Bachelor’s degree (still studying or graduated)
- Good computer and communication skills
- Good Khmer and Chinese both spoken and written
- Working time :
- Shift A: 6:00am-14:00pm
- Shift B: 14:00pm-22:00pm
- Shift B1:15:00pm-23:00pm
- Shift C: 22:00m-06:00am
- Working day is six days per week
- One day off per week is rotated
- Required to work on public holiday with holiday bonus
- ***If once candidate is selected, 1 week on-the-job training will be provided
In the same region
CLM Specialist
HR Operations Officer
Roaming Officer
OSS Engineer
Head of Talent Acquisition
Business Process Analyst
VAS Administrator
Field Ops Engineer
Field Ops Technician
Corporate Communications Specialist
CLM Product Manager
Regulatory & Government Affairs Specialist
Radio Network & Optimization Manager
Enterprise Sales Manager
Senior Marcom Specialist- BTL
Event Specialist
Senior NSS Core O&M Engineer
Planning & Demand Management Architect
Head of Corporate Finance
Marcom Specialist-Digital Marketing
Senior Contact Center Agent
Contact Center Manager
Enterprise Application Architect
Prepaid Product Specialist
Legal Executive
Junior IT Support Admin
Senior Database Administrator
Senior Data Engineer
SOC Engineer (NOC)
Senior Network Infrastructure Engineer
Risk Management and Compliance Officer
Copy Writer – Chinese Language – Freelancer
Cyber Security Administrator (IT Security)
Contact Center Agent (Chinese Speaking)
VAS Product Specialist
Prepaid Administrator
Field Operations Regional Manager
Back Office Support Officer
Transmission Field Operations Engineer
Application Developer
Key Account Executive (Corporate Sales)
Field Sales Officer (Very Urgent)
Field Sales Supervisor
Field Operations Technician (Very Urgent)
Field Operations Engineer
Database Administrator
Smart Shop Supervisor
Assistant Smart Shop Supervisor
Contact Center Agent Intern
Front Office Agent Intern
RAN Field O &M Regional Manager
Be the next Smart Hero
Job Application