CLM Product Manager

January 31, 2020 | Consumer Proposition & Devices | 1 positions in Phnom Penh

Job responsibilities

  • CLM Campaign development, planning, and forecasting
    Study, analyse, and understand customers behaviour in order to offer the right campaigns to different kinds of subscriber.
  • Prepare Business Case/PDD, Product Go to Market planning & other proposals
  • Coordinate with interrelated sections to get all information/requirement in order to deliver the good campaigns for the right segments
  • Coordinating with cross-functional teams on new campaigns launch such as training and after-sales service
  • Ensure new campaign has been developed and tested properly before the launch
  • Customer lifetime management (churn prevention & longevity)
  • Develop usage campaign (increase more usage by up sale & cross-sale existing products and other campaigns such as reload and, lucky draw … etc.)
  • Coordinate with vendors or third parties when required

Job requirements

  • Bachelor degree in relevant fields (Bachelor in Marketing/Business Administration is preferrable
  • At least 5 years of relevant working experience
  • Good command of English, spoken & written
  • Good Knowledge in Mobile Telecommunication is an advantage
  • Communication skills
  • Problem analysis and solving
  • Strategic thinking
  • Organizational and planning skills
  • Creative, good judgment, & attention to detail
  • Team player, stress tolerance, & customer orientation
  • Quantitative and business analysis skills
  • Knowledge of marketing principles and practices
  • Good report writing skills & presentation skills

Be the next Smart Hero

Job Application

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