CLM Officer
CLM Officer
June 30, 2022 | Customer Service & Support, Database/Data Engineering/Data Analytics, Marketing Communications | 1 positions in Phnom Penh
Job responsibilities
The CLM team is the revenue growth engine for Smart Axiata, housed within marketing. The nature of the work is inter-disciplinary, a combination of understanding advanced analytics, customer segmentation, marketing strategy and company’s positioning.
The role is a balance of using data analysis to gain actionable insights (customer segmentation, churn analysis, incentive optimization) and working cross functionally to drive campaigns execution.
- Daily business operations
- Customer data analysis & reporting
- Pre-define system configuration & campaign launch
- Coordinating with other terms for launch, customer issue etc.
Job requirements
Education & Qualification:
- Bachelor’s degree in Marketing, Business, Finance, Analytics or other relevant
Working Experience:
- Young graduates with under 1 year of working experience
Specific Skills:
- Abilities to plan, manage, execute, coordinate with other teams
- Data analysis & Analytical mindset
- Excel & PPT working
- Ready to take challenges to get things done.
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