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Business Process Analyst

April 16, 2021 | Digital Transformation | 2 positions in Phnom Penh

Job responsibilities

The Business Process Analyst will support the Digital Transformation department Project Managers to scope out concepts and drive implementation to provide the best digital solutions to the business.

  • Assistance with project activities and liaison with other project teams and to manage project inter-dependencies and milestones.
  • Create and develop technical and functional requirements of systems to improve quality, performances, external interfaces, and constraints.
  • Gather, understand, and document detailed business requirements.
  • Scope out prototypes and proof-of-concepts.
  • Provide consultative business analysis expertise to plan and assist in the implementation of the latest cutting-edge digital and technology solutions.
  • Lead and take an agile approach to solution delivery with consideration to the traditional waterfall methods of dependent delivery teams.
  • Keep up to date with the latest industry best practices and digital products.
  • To ensure documentation is kept up to date, is relevant, and provides the right level of detail for various stakeholders.

Job requirements

Education & Qualification:

  • Relevant Degree/Qualification
  • BA qualification or appropriate business analysis course
  • Any related digital and customer experience certifications

Working Experience:

  • 1-2 years’ experience in a similar role preferable, but not essential.
  • Showcase good written and oral communication skills.
  • Demonstrated experience in producing high level road mapping and detailed business requirements documents
  • Demonstrated experience in producing user journeys for agile delivery teams
  • Demonstrated experience in working closely with business, technical SMEs, user experience specialists and architects in sprints involving minimal viable products and proof-of-concepts.

Specific Skills:

  • Highly skilled in MS Excel, MS Word & MS Teams.
  • Showcase good written and oral communication skills.
  • Attention to detail is essential.

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