Application Developer – Backend Developer for Chatbot & Generic Tasks

May 31, 2022 | Programmers/Information Technology | 1 positions in Phnom Penh

Job responsibilities

The Application Developer will join our product configuration unit and works on product configurations implementation, executes, tests, and maintains Smart products such as Prepaid, Post-paid and VAS Services to ensure all products release with accuracy and meet the business requirements.

Key Accountabilities:

• Meets and discusses with product owners to understand about their project requirements.
• Analyzes the projects scope based on the business requirement by providing technical feasibility study report to product owners.
• Works closely with technical stakeholders to understand the change impact and raise concern in new and change requirements.
• Implements Smart products such as Prepaid Plans, Post-paid Plans, Smart Services, VAS Services, etc.
• Configures the products in USSD and IVR based on business requirements.
• Conducts technical testing and UATs with Product Owners and stakeholders.
• Maintains existing products and monitor the system performance.
• Assists and resolve the trouble tickets that are raised by other departments to achieve the SLA.
• Supports part of technical issues and troubleshoot the lives services and ensure services not impact.

Job requirements

Education: 

• Bachelor's Degree in Computer Science or any other equivalent education is required.

Working Experience:

• At least 2 or 3  years working experience in relevant fields.

Technical skills:

• Programming languages: Java and SQL
• Platforms/Tools/ Environments: USSD, SMSC, MMSC, CRBT, OTA, JIRA and Confluence
• APIs: REST-Based API, JSON, SOAP
• Database: SQL Server
• OS: Linux
• Good communication in English, both spoken and written, technical writing skill is required
• Ability to manage multiple projects simultaneously

Behavioural skills:

• Analytical Skills: Application developers must be able to recognize the needs of customers and implement Smart products that answer those needs.
• Communication: Application developers must be able to clearly communicate their ideas to teammates, stakeholders and management.
• Creativity: Creativity is needed to help invent new ways of approaching problems and developing innovative services.
• Attention to Detail: have many parts to implement and understand the requirements and functions in system to consistently demand and deliver accurate work with the high quality of products.
• Problem-Solving: As issues come up, application developers need to be able to make decisions that move the project forward.
• Teamwork: Application developers need to work well with others.

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