Business Relationship Manager (Chinese speaking)

Smart Axiata is Cambodia’s leading mobile telecommunications provider, proudly connecting over 8 million customers across the country. As a member of the Axiata Group—one of Asia’s largest and most respected telecom groups, we’re more than just a tech company. We are a people-driven, purpose-led organization committed to shaping the digital future of Cambodia.

At Smart, we believe our people are our greatest strength. We foster a culture of innovation, agility, and continuous learning, empowering individuals to grow, lead, and make meaningful impact. From launching cutting-edge technologies like 5G to driving digital inclusion and sustainability, working at Smart means being part of something bigger.

Join us to thrive in a dynamic environment where your ideas matter, your growth is supported, and your work helps build a smarter, more connected Cambodia.

Business Relationship Manager (Chinese speaking) is responsible for engaging Asian local clients and partners, specifically Chinese-invested companies or organizations in/outside Cambodia, delivering product sales and building relationship or commercial alliances contributing revenue increase of Smart. The position is expected to take initiative in building and expanding customer base in Chinese community and strategic partnership with Chinese companies through proactive sales activities and connection building, while cooperating with Enterprise Sales and Business Development teams as well as other relevant internal/external stakeholders.

•    Identify business opportunities in B2B deals or new product ideas among Asian markets, specifically Chinese-invested companies or organizations in/outside Cambodia.
•    Map and prioritize Chinese business in Cambodia with high potential for business expansion.
•    Engage, make a lead and convert to B2B sales in alignment with business strategy of CBO division. Achieve set sales target. Maintain and develop relationship with customers through dedicated support and upselling.
•    Plan, organize activities and engage relevant internal/external teams to boost and promote B2C prepaid products to individuals or SMEs in Chinese community.
•    Source, identify and evaluate strategic partnerships with local representations of Chinese companies or organizations, including but not limited to tech providers, service providers or OTT players.
•    Build and maintain strong relationships with corporate, government representatives or ecosystem players through participating in regional business forums, industry events and networking sessions.
•    Always act on company Core Values, with high integrity, fully compliant with laws, regulations, internal policies and procedures.

Education & Qualification: 
•    Bachelor or a master degree in business, marketing, international relationship, or an equivalent is preferable 
•    Native-level fluency in Chinese (Putonghua) and very good command of English; Fluency of both spoken and written
•    Study experience in greater China region including mainland China, Taiwan, Hong Kong, Malaysia or Singapore is preferable

Working Experience:
•    Minimum 2 years working experience in enterprise sales, business development, customer relationship and/or marketing preferably in Telco, ISP, SI company or Financial institution
•    Experience of B2B product sales including customer engagement, lead creation, negotiation and after-sales support
•    Working experience in Chinese desk taking care of Chinese customers specifically is preferable
•    Experience of working collaboratively with diverse range of stakeholders at all levels including senior management
•    Experience in partner management and the ability to synthesize and execute against problems and timelines

Specific Skills: 
•    Strong capability in product sales and customer acquisition
•    Team-player who is task and goal oriented, customer focused, flexible, with a keen attention to detail
•    Self-motivated critical thinker
•    Effective communication and presentation
•    Strong capability in networking, relationship building and finding/reaching out to key person of stakeholder 
•    People engagement skill to pursue/explore potential businesses with partners 
•    Quantitative and qualitative analytical abilities coupled with knowledge of operating principles
•    Ability to work both independently and in a team
•    Ability to work under pressure and achieve sales target
•    High sensitivity for rules, compliance and risk. Respect and follow laws, regulations, in-ternal policies and procedures
•    Fluent both in Khmer, Chinese and English

External Work Relations
•    Identify and promote the solutions which meets customer’s demand and bring customer’s satisfaction through driving sales
•    Building strong network and relationship with existing and potential customer and stakeholders

Internal Work Relations
•     Build collaborative relationship with all internal stakeholders, including but not limited to SLT members, Product, Sales, Legal, Regulatory, MarCom, DevOps and Finance teams

Key Challenges
•    Need strong engagement with Management and relevant teams, especially CBO team for driving business

Why Join Smart?

At Smart, we don’t just connect people — we connect opportunities. Join a company that values innovation, collaboration, and growth. You’ll work with talented professionals in a dynamic environment where your ideas and leadership truly make an impact.

If you’re ready to lead the future of enterprise connectivity in Cambodia, we’d love to hear from you.

To apply, please complete the application form and upload your CV in DOC, DOCX, or PDF format (maximum file size: 3MB).

Alternatively, you may submit your CV directly to [email protected].

Please note that only shortlisted candidates will be contacted. We sincerely appreciate your time and effort in applying and look forward to reviewing your application.

If you have any questions, feel free to reach out to us at [email protected]