What is International Roaming?
International Roaming allows mobile customers to automatically make and receive voice calls, send and receive data, or access other services when traveling outside of their own home network and country, by means of using visited network in another country.
While you are roaming, your Phone Number remains the same for all people calling you and your in-coming calls shall be transmitted to the network of the country you are visiting, therefore the different tariffs will apply, and you usually pay for both in-coming and out-going calls.
Please call 888 or +855 10 200 888 for more information about the international roaming services, tariffs and available countries or read the below information.
1- Visitors to Cambodia
Welcome to the Kingdom of Cambodia, Kingdom of Wonder! When you are on business or leisure to Cambodia, choose Smart Mobile as your preferred roaming operator to enjoy great network quality, best roaming service and calling line identification presentation (caller ID service services is available in most cases, however cannot be guaranteed by the operator).
How to Choose Smart Mobile Network?
Your phone will detect Smart Mobile network automatically when you switch on your phone upon arrival, and you will see SMART, KHM 06 or 456 06. If not, please do the following:
- From the phone menu, go to Setting > Network Setting > Manual Network Selection >
Search for Network.
- Select SMART, KHM 06 or 456 06
Network Information and Emergency Services
Network Name: SMART, KHM 06 or 456 06
GSM Frequency: 1800 Mhz
International Access Code: +, 001 or 007
Fire: 117
Police: 118
Ambulance: 119
For detailed information and roaming tariffs with Smart Mobile, please contact your mobile phone operator.
Roaming for Post-paid User
Please contact our staff or come to the Smart Store for service activation.
Roaming for Pre-paid User
Avialable soon!
How to Use Roaming while Abroad?
There are 2 simple ways to use roaming services while carrying Smart mobile SIM card to the world.
Just turn on your phone upon arrival and the phone will automatically select for an available network. If you experience the network quality, then manual selection is recommended to switch to another network by click on Phone Menu > Setting > Network Selection > Search.
Note: Manual selection is always different as it depends on the handset model.
In this case, you must change the subscription from our Smart Menu by the following steps.
Menu > Smart Menu > Smart Roaming > Subscription Changed > Ok > Restart the Phone. After that the phone will automatically select for an available network as usual.
Note: Whenever you move from indirect zone to direct zone or return back to Cambodia, you need to access to Smart Menu, and choose Smart Mobile.
How to Make Phone Calls while Abroad?
Call to the numbers in country that you are visiting
[+] [Country Code] [Area Code] [Phone Number or dial a local number straight away
Call back to Cambodia or other countries other than the country you are visiting:
[+] [Country Code] [Area Code] [Phone Number]
[+] [Country Code] [Area Code] [Phone Number]